Malley's Chocolates Introduce
For decades, Malley's Chocolates has been synonymous with sweet traditions in Northeast Ohio, tracing its history back to a single store in 1935. The Macedonia location, situated in the heart of the region, serves as a well-stocked and spacious destination for local users seeking high-quality, delicious confections. This family-owned and operated company, now in its third generation, is a staple that prides itself on maintaining the original recipes and commitment to quality that started with founders Albert “Mike” and Jo Malley.
Stepping into a Malley's store, including the one in Macedonia, often means entering a clean, well-organized environment that is designed to showcase an impressive array of delectable treats. As one patron described, the Macedonia store is "spacious and well stocked with lots of delectable sweet and treats!" The brand’s identity, characterized by its classic pastel shades of green, white, and pink, reflects the charm and casual, upscale ambiance envisioned by the family, though the Macedonia store specifically focuses on the chocolate shop experience rather than a full ice cream parlor.
Malley's offers a vast selection of chocolates and specialty candies. Their core product line includes creamy milk and rich dark chocolates, catering to every preference. Many Cleveland-area natives associate Malley's with their famous signature items, such as the much-loved Pecan BillyBobs, the Sweet & Salty line including their highly-rated chocolate-covered pretzels, and their seasonal specialties, like the signature chocolate-covered strawberries prepared during the spring and summer months.
While the overall atmosphere and product quality are consistently praised, and staff are frequently noted as being "super friendly and helpful," Malley's, like any large retail operation, strives for perfection in every customer interaction. Feedback, such as the detailed account of one customer's negative experience with a specific older employee's tone, serves as a clear reminder that the company remains dedicated to upholding a high standard of customer service. The commitment to professionalism is evident in the fact that friendly and pleasant greetings are common, with younger employees noted for "strong customer service skills" and a willingness to offer assistance and product recommendations, often including free samples.
Malley's Chocolates remains committed to satisfying Northeast Ohio’s sweet tooth, blending a celebrated family history with modern retail amenities like in-store pickup and flexible payment options.
The Malley's Chocolates store in Macedonia is conveniently located within the Crossings at Golden Link, a popular power center that also features major retailers, ensuring high visibility and easy access for local shoppers in Summit County and beyond.
The physical address is:
8266 Golden Link Blvd, Macedonia, OH 44056, USA
The store's location benefits from excellent infrastructure, and as part of a large commercial plaza, it offers practical accessibility for all visitors:
- Wheelchair accessible entrance: The store ensures easy navigation for customers using wheelchairs or other mobility aids.
- Wheelchair accessible parking lot: Ample, dedicated parking is available within the plaza to provide convenient access to the entrance.
- Abundant Parking: Situated in a multi-business plaza, there is plenty of parking available for a comfortable visit.
The Macedonia shop is designed for a "Quick visit," making it easy for busy commuters or shoppers to stop in, browse the "well stocked" selection, and quickly complete their purchase.
Malley's Chocolates in Macedonia provides a robust suite of retail and convenience services to enhance the shopping experience for its Northeast Ohio customers.
- Extensive Chocolate Retail: Offering a large variety of signature milk, dark, and white chocolate confections, including assortment boxes, individual pieces, bars, and seasonal specialties.
- Custom Box and Gift Assembly: Staff are available to assist customers in hand-selecting and boxing assorted chocolates for personalized gifts.
- In-Store Pickup: Facilitating quick and easy retrieval of online or phone orders, perfect for customers who are on the go.
- Delivery Services: Offering both standard delivery and, where available, same-day delivery options to get treats to customers quickly.
- Corporate and Fundraising Sales: Providing products and programs specifically designed for business gifts and community fundraising efforts, a major focus of the company’s community involvement.
- Modern Payment Options: Accepting various forms of payment for customer convenience, including Credit cards, Debit cards, and NFC mobile payments.
The Malley's Chocolates experience in Macedonia is defined by a combination of high-quality, beloved products and a welcoming shopping environment that reflects the brand's long-standing Ohio history.
- Iconic Ohio Brand: Malley's has been a beloved, family-owned establishment in Northeast Ohio since 1935, offering a taste of local history and tradition.
- Signature Product Line: The store carries celebrated Malley's favorites, such as Pecan BillyBobs, Gold Cup Mix, chocolate-covered pretzels, and other unique items that are highly sought after by local residents.
- Spacious and Organized Retail: Customers often comment on the store being "spacious and well stocked," ensuring a pleasant, non-crowded experience while browsing the delectable offerings.
- Commitment to Quality Chocolate: The company utilizes a premium chocolate blend known as 'crumb,' which is noted for its distinctive 'caramelly' and 'toasty' finish and smooth texture, ensuring a high-quality product.
- Friendly and Attentive Staff: The general staff are consistently praised for being "super friendly and helpful," with a commitment to greeting customers and assisting them in finding the perfect treat.
The Malley's Chocolates location in Macedonia, Ohio, can be contacted using the following information for product inquiries, store hours, and orders:
Address: 8266 Golden Link Blvd, Macedonia, OH 44056, USA
Phone: (330) 908-0077
For residents of the Ohio region, choosing Malley's Chocolates in Macedonia is a vote for quality, tradition, and a dependable selection of sweets. It’s an easy, reliable choice for satisfying a sudden craving or for securing the perfect gift.
Malley's is worth choosing because:
- You are Buying Local Heritage: By choosing Malley's, you are supporting a multi-generational, family-owned Ohio company that has perfected the art of chocolate-making for nearly 90 years. Their recipes are a true taste of Northeast Ohio.
- They Offer Dependable Variety: The store is reliably "well stocked" with approximately 350 products, from classic milk chocolate assortments to innovative limited-time offers and non-chocolate treats. Whether you need a simple bar or a deluxe gift, you will find it here.
- Convenience is Key: Located in a highly accessible retail center with ample parking and offering both in-store pickup and delivery services, Malley's makes the process of getting high-quality chocolate as easy as possible for busy Ohio consumers.
- You can Trust the Quality: Malley's uses a distinct, premium 'crumb' chocolate recipe that provides a smooth, decadent, and unique flavor profile, setting their confections apart from generic brands. Their dedication to quality standards remains an integral part of their success.
- They Value the Customer Experience: Despite isolated incidents, the vast majority of customer interactions are characterized by "super friendly and helpful" service, ensuring a welcoming and positive shopping environment that makes the visit itself a pleasant experience.
Malley's Chocolates Photos








Malley's Chocolates Location
Malley's Chocolates
8266 Golden Link Blvd, Macedonia, OH 44056, USA
Malley's Chocolates Reviews
I visited the Macedonia location on 11-15-24 at approximately 1:30pm. I firmly believe positive should always be acknowledge so I will start with that:I was immediately greeted by a younger male employee who was pleasant and displayed strong customer service skills, smiling and asking me if I needed any assistance. I advised that I was new to town and never visited this store before. The store appeared clean and well organized.Now for the negative:When I approached the section I was looking for (assorted chocolates) I met with an older female with graying shoulder length straight hair. She immediately presented a “sale” that allowed for me to buy 20 chocolates and get 5 for free. Unfortunately I was not interested in buying 20 individual chocolates as I was only buying for my wife and I, but I appreciated the offer.This female employee seemed to be annoyed of my very existence from the very first interaction. She repeated the sale after I asked how many chocolates would fit (roughly) in their smallest box, and spoke in a tone that borderline sounded like she didn’t think I understood what buy 20 get 5 free means. We had few additional interactions involving product and by that point I was sick of being talked to in such a manner, so I left without purchasing anything.I would like to add that I worked in retail management for 15 years with customer service always being a high priority. If I had an employee that spoke to my customers like this woman spoke to me, she would be immediately put on a correction plan that addressed her inability to speak respectfully.I am not interested in any fee items nor do I care for an apology. I just want it to be known that you have an employee that creates an environment for customers that is the exact opposite of what any retail establishment aims for.
November 15 · Jonathan VersiackasThe Malley's Chocolates in Macedinia is spacious and well stocked with lots of delectable sweet and treats! Staff are super friendly and helpful.
August 21 · Ann VaughnMalley's chocolates are delicious, but at what price. They're getting outrageous anymore. The only things I'll buy are the sweet slips at around $14 a pound. $28 to $33 a pound for chocolate is just unheard of.
June 18 · Lilian CI was here the day before sweetest day. Very friendly staff. They were even giving out free samples. And those dang free samples sucked me into buying delicious pumpkin pie chocolate truffles. Man, they were delicious. Very pumpkiney. If you like pumpkin pie, you should definitely try them. But I was mainly there for their chocolate covered grapes and strawberries. Those are always delicious as well. But I was disappointed in their strawberries. They are A LOT smaller than they used to be. Now most of them are like bite size. There were maybe two or three that I actually had to eat in three bites instead of just one. Very disappointing, especially since they're so expensive now. I'm also disappointed that the Malley's in Aurora closed.
October 27 · Jason TiptonYuck. Low quality chocolate with artificial vanilla. AVOID.
August 14 · Mr. Columbo
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