Malley's Chocolates

- 13400 Brookpark Rd, Cleveland, OH 44135

For nearly a century, Malley's Chocolates has been an integral part of Northeast Ohio’s sweet scene. Founded in 1935 by Albert “Mike” Malley during the Great Depression, this family-owned company has grown from a single storefront in Lakewood to a regional fixture with multiple locations and a reputation for high-quality, handcrafted confections. Today, Malley's is more than just a chocolate shop; it is a multi-generational legacy that has delighted Clevelanders and visitors alike with its extensive selection of traditional and innovative treats. The company’s dedication to quality, its family-centric approach, and its commitment to the local community have cemented its status as a premier destination for anyone seeking a sweet indulgence in the Ohio area.

The experience of visiting a Malley's store is often described as stepping into a charming, classic sweet shop. Many locations feature the signature green, white, and pink décor, hand-painted glass panels, and lattice artwork, reflecting the welcoming ambiance envisioned by second-generation owner Adele Ryan Malley. This attention to detail in the store environment complements the high quality of the products, creating a memorable experience for every customer. Whether you are searching for a special gift, a seasonal treat, or simply a quick pick-me-up, Malley's Chocolates offers a professional, friendly, and consistently delicious option for local Ohio users.

The range of products available covers every possible chocolate craving, from rich dark chocolate truffles to creamy milk chocolate classics and plenty of unique, sweet and salty combinations. Ohio locals particularly cherish the seasonal favorites, like the highly anticipated chocolate-covered strawberries, which require a dedicated 50-person crew to prepare around Valentine’s Day, and are also available from Memorial Day through Labor Day. This focus on both tradition and seasonal offerings ensures that there is always something new and exciting, alongside the timeless staples that generations have come to love. The company’s story of starting with a borrowed $500 and evolving into a Northeast Ohio landmark is a testament to the enduring American dream and the power of a passion for fine chocolate.

The primary manufacturing and retail location for Malley's Chocolates is situated at the heart of their operations in Cleveland, Ohio. This flagship retail store and factory is easily recognizable to drivers on I-480 by the three massive, iconic pink silos emblazoned with the words “Milk,” “Cocoa,” and “Sugar”—a local landmark that has served as a sweet welcome to the area for decades.

The specific address for this major location is:

13400 Brookpark Rd, Cleveland, OH 44135, USA

This location is strategically placed in the southwest Cleveland area, making it readily accessible from major highways and connecting roads. For customers utilizing personal vehicles, accessibility is a priority. The facilities offer a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that all visitors can comfortably access the shop and its extensive array of treats. While the company operates a network of approximately 18 retail stores across Northeast Ohio, the Brookpark Road location serves as a central point for production and retail, offering a comprehensive experience for the devoted chocolate enthusiast.

The nature of the establishment as a standalone retail location, often functioning as a factory store, generally allows for convenient navigation and a dedicated shopping experience. Customers planning a visit can expect a quick and easy visit, as indicated by the planning details, allowing for a satisfying chocolate run without significant time commitment. The shop is categorized as a Chocolate Shop, a Candy Store, a Dessert Shop, and sometimes functions as a Grocery Store for specialized items, reflecting the wide range of products available on site.

Malley's Chocolates is dedicated to providing convenient and high-quality service for all local shoppers in Ohio. The services focus on ensuring a seamless transaction and an enjoyable experience, whether you are shopping for yourself or picking up a gift.

• Onsite Services: Customers can enjoy a full, traditional retail experience, browsing the large selection of candies, chocolates, and treats in person. The inviting, well-designed store layouts are intended to make the selection process a delightful journey.
• Takeout/Quick Visit: The shop offers takeout services, catering to customers who want to quickly purchase their favorite confections to enjoy elsewhere. The operation is structured to accommodate a quick visit, making it ideal for busy individuals or those looking for a speedy treat run.
• Dessert Dining Option: While not a full-service restaurant, the shop offers a dining option specifically for dessert. Several of Malley's locations, including the nearby North Olmsted, Lakewood, and Mentor stores, include old-fashioned ice cream parlors, perfect for enjoying a classic sundae or cone made with their homemade sauces, like their famous hot fudge.
• Payment Flexibility: The store accepts multiple modern payment methods, including debit cards and NFC mobile payments, providing convenience for a quick and easy checkout process.

Malley's Chocolates is distinguished by several unique features that elevate it beyond a standard candy store, solidifying its place as an Ohio favorite.

• Wide Product Variety: The selection is immense, featuring a large array of chocolate combinations, candy, and other treats. Popular items include the famous Buckeye confections, various truffles, chocolate bars, Pecan BillyBobs, and the highly-praised milk chocolate, caramel, and pretzel "Betty Lou’s." They offer nearly 350 different products, including seasonal non-chocolate items.
• In-House Manufacturing: A significant feature is that a vast majority of the chocolate and candy is supposedly made in-house at their 60,000 square-foot factory. This commitment to local, high-quality production is a core value, with the company sourcing premium cacao beans from West Africa.
• Iconic Cleveland Landmark: The Brookpark Road headquarters and factory is a well-known local sight, marked by the three distinctive pink silos that have become a cherished part of the Cleveland landscape.
• Long-standing Family Legacy: Since 1935, Malley's has been a family-owned and operated business, currently spanning the third generation of the Malley family. This legacy contributes to a strong sense of tradition and community connection.
• Old-Fashioned Ice Cream Parlors: Select Malley’s locations offer a nostalgic, full ice cream parlor experience, complete with classics like the Carousel Sundae, creating a destination for families and celebrations.
• Community Engagement and Promotions: The company is known for its fun and unusual promotions, such as the annual catalog featuring local celebrities in bunny ears and the famous "CHOC" bumper sticker promotion, which rewards drivers for their loyalty.

To reach out to the Brookpark Road location, please use the following details:

Address: 13400 Brookpark Rd, Cleveland, OH 44135, USA

Phone: (216) 325-5570

Mobile Phone: +1 216-325-5570

Note that for the Brookpark location, the hours are generally structured around a factory store format, with the Customer Care Center sometimes operating under a separate line and schedule.

For residents and visitors in the Ohio region, Malley's Chocolates represents a combination of history, quality, and a deeply local experience. The value proposition goes beyond just the sweet treats, appealing to a sense of regional pride and tradition.

Choosing Malley's means opting for a product that has been refined over eight decades by a family of chocolatiers. Customers often remark on the "delicious" taste, noting that you can "never go wrong with milk chocolate, caramel and pretzels." The quality is often cited as being worth the slightly higher price point, with the assurance that everything is "supposedly made in-house." Whether you are specifically seeking the classic Buckeyes, a regional favorite, or exploring a new seasonal offering, the consistency and quality of the chocolate remain the primary draw. The positive customer feedback confirms a large selection of every imaginable "chocolate combination" and a truly "cute chocolate store" atmosphere.

Furthermore, supporting Malley's is supporting an established local business that has continually invested in the Cleveland community since the 1930s. The company is actively involved in fundraising programs for charitable and service organizations, and its history is interwoven with that of Northeast Ohio. When you visit the Brookpark Road location, you are not just buying a piece of candy; you are partaking in a piece of local history, enjoying a treat crafted with passion, and contributing to the continuation of an Ohio sweet tradition that has brought joy to generations of "chocolate lovers." This rich history, combined with modern accessibility and a truly vast selection of high-quality confections, makes Malley’s Chocolates a truly worthwhile choice in the Ohio dessert landscape.

Malley's Chocolates

13400 Brookpark Rd, Cleveland, OH 44135, USA