Lolli & Pops

- 1245 Worcester St, Natick, MA 01760

Located in the heart of Natick, Massachusetts, Lolli & Pops presents itself as a sweet destination for anyone in the mood for a quick treat. Situated within a bustling retail area, this candy, chocolate, and confectionery store aims to provide a wide variety of sugary delights. The shop is designed to be a convenient stop for those looking to satisfy a craving for classic candies, unique chocolates, and other delightful confections. With its presence in a popular location, it is positioned to be an accessible spot for local residents and shoppers in the area.

The store offers a diverse selection of products, from traditional hard candies and gummies to various chocolates and other desserts. It is set up for a quick visit, allowing customers to easily browse and make their selections. For those who appreciate a broad array of options, Lolli & Pops provides a chance to explore different types of sweets all in one place. The emphasis on offering a variety of products, including chocolates and other dessert items, aims to cater to a range of tastes and preferences. This variety is intended to make it a go-to spot for a last-minute gift or a personal indulgence.

In-store shopping is the primary service available, giving customers the opportunity to physically walk through the store and see the products on display. The layout is designed for a fast and efficient experience. For convenience, the store accepts various payment methods, including credit cards, debit cards, and NFC mobile payments, making transactions smooth and quick. This focus on efficiency and variety is central to the shop's approach, aiming to serve customers who are on the move and want a simple, straightforward experience.

However, based on recent customer feedback, it is important to provide a full and factual overview of the current state of this business. Several recent reviews have raised significant concerns about the in-store experience. Customers have reported issues regarding the cleanliness of the store, with mentions of "disgusting environment" and "boxes everywhere" that created an "obstacle course." The condition of the products has also been called into question, with one review stating that the candy was "rock hard and past the expiration date."

Additionally, customer service has been a major point of negative feedback. Reviews describe employees as unprofessional and unwelcoming. One customer noted an employee "with Afro kept belching and walking around in pajamas," while another mentioned a "tall, stinky man" who "did not acknowledge our presence." These accounts suggest a significant disconnect from the professional and friendly atmosphere typically expected of a retail establishment. One review summed up the experience as "terrible," and another stated that the employee "did NOT want us in the store." These consistent observations across different reviews highlight a pattern of issues that prospective customers should be aware of.

The reviews also mention a lack of attention to basic store operations, such as having warm beverages in a cold case and a general disarray of the space. The cumulative effect of these reported issues has led customers to question the store's continued operation and even suggest that a health department inspection may be necessary. While the intent of a candy store is to provide a joyful and pleasant experience, these accounts indicate that the reality may fall short of that expectation. This information is provided to ensure a balanced and factual view for local users in Massachusetts who are considering a visit.

Location and Accessibility

Lolli & Pops is located at 1245 Worcester St, Natick, MA 01760, USA. The store is situated within a commercial center, making it a familiar landmark for many in the community. For visitors arriving by car, the location offers a wheelchair-accessible parking lot, which is a key feature for accessibility. The store itself also has a wheelchair-accessible entrance, aiming to accommodate all customers.

Services Offered

• Onsite services: The store is open for in-person visits, allowing customers to come in and browse the selection of candies, chocolates, and other confections. This is the primary way to purchase items from the store.

Features and Highlights

• Wide Variety of Sweets: The store's offerings include a diverse range of items from different types of candy to chocolates and other desserts.

• Quick Visit Option: The store's layout and services are set up for a brief, in-and-out experience for those who are in a hurry.

• Payment Flexibility: Customers can use credit cards, debit cards, and NFC mobile payments for a convenient and modern transaction process.

• Accessibility: The location provides a wheelchair-accessible entrance and parking lot, making it more accessible to a wider range of customers.

Contact Information

Address: 1245 Worcester St, Natick, MA 01760, USA

Phone: (508) 907-6074

What is worth choosing?

When considering Lolli & Pops, the value proposition appears to be the convenience of its location and the potential for a wide variety of candy options in one place. For a shopper already in the area, the store offers a quick and easy way to find a sweet treat. The different payment options and accessibility features are also practical benefits.

However, it is crucial to weigh these potential benefits against the significant and repeated concerns raised by recent customer reviews. The issues of product quality, store cleanliness, and employee professionalism are major factors that have been consistently reported. The descriptions of a "disgusting environment," "rock hard" and "expired" candy, and unwelcoming staff paint a picture that is far from the pleasant experience one would hope for in a candy store. For many, the joy of a treat is directly tied to a positive and clean environment, which, according to multiple accounts, may be lacking here. Therefore, while the store may be physically convenient, a customer's personal experience may be unpredictable and potentially negative.

Lolli & Pops

1245 Worcester St, Natick, MA 01760, USA