Ghirardelli Chocolate & Ice Cream Shop Introduce
For New Yorkers and visitors alike, a trip to Midtown isn't complete without a moment to pause and indulge in something sweet. Ghirardelli Chocolate & Ice Cream Shop offers just that, bringing its rich San Francisco heritage and delicious confections to the base of the iconic Empire State Building. This flagship location is more than just a place to buy chocolate; it's a vibrant and welcoming haven for dessert lovers. The moment you step inside, the distinct and inviting aroma of cocoa fills the air, promising a delightful experience that goes beyond a simple purchase. It's the perfect spot to rest your feet, recharge, and enjoy a treat while taking in the energy of one of the city's most famous neighborhoods.
Ghirardelli is a brand with a long history of making premium chocolate, and its New York shop showcases this expertise in a beautiful, modern setting. They are famous for their World Famous Hot Fudge Sundaes, which are made with handmade hot fudge from Ghirardelli Chocolate. Beyond their sundaes, they offer a wide assortment of their signature chocolate squares, from milk and dark chocolate to a variety of unique flavors. Whether you're a long-time fan of the brand or it's your first time visiting, as one customer noted, the experience is memorable. The shop’s design pays homage to its San Francisco roots while blending seamlessly with the classic New York vibe, creating an atmosphere that is both cozy and classy.
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The Ghirardelli Chocolate & Ice Cream Shop is situated at a highly prominent and central location in Manhattan: 16 W 34th St., New York, NY 10001, USA. This address places it right at the base of the Empire State Building, a major landmark and a hub of activity. The surrounding area is bustling with commuters, tourists, and shoppers, making it an ideal spot for a sweet break during a busy day.
Accessibility is a key feature of this location. The store has a wheelchair accessible entrance, ensuring that everyone can easily come in and enjoy the treats. Being in such a central location means it is easily reachable via multiple subway lines and bus routes that service the 34th Street area. The shop is also designed for a quick visit, allowing customers to easily grab a dessert or a coffee without a long wait. They offer several convenient service options, including in-store pickup and takeout, to cater to the needs of the fast-paced New York lifestyle.
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Ghirardelli provides a range of services centered around their core products: chocolate and ice cream. They offer a full dessert experience right in the heart of the city, with a variety of options to satisfy different cravings. Their services include:
Onsite Services: Customers can come in and order their desserts and beverages at the counter, with plenty of seating available to sit down and enjoy their treats.
Ice Cream Shop: They offer a wide variety of decadent sundaes, shakes, and cones. The World Famous Hot Fudge Sundae is a fan favorite, made with handmade hot fudge.
Chocolate Shop: The store has a large retail space where you can purchase a variety of Ghirardelli's signature products, including chocolate squares, bars, and gifts.
In-store Pickup: For added convenience, customers can place their orders ahead of time and pick them up at the store, making for a quick and seamless transaction.
Takeout: All menu items, from sundaes to coffee and chocolate, are available for takeout, allowing you to enjoy your treat while continuing to explore the city.
Beverages: They offer a selection of hot beverages, including hot chocolate and coffee, which are perfect for a quick break, especially during colder months.
Bakery Items: In addition to their main offerings, they also sell bakery items like brownies and cookies, providing even more options for dessert lovers.
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The Ghirardelli Chocolate & Ice Cream Shop at the Empire State Building stands out for its impressive features and a dedication to a high-quality experience. These highlights are a reflection of the brand's long-standing reputation and its commitment to delighting customers. Here are some of their most notable features:
Iconic Location: The shop's prime location at the base of the Empire State Building is a major highlight, making it a central and exciting destination for both tourists and locals.
Signature Hot Fudge Sundaes: Their World Famous Hot Fudge Sundae is a key feature, with the hot fudge made fresh daily in-house from Ghirardelli's own chocolate. This level of quality is a major draw.
Inviting Atmosphere: The store is designed to be "warm" and "inviting," with a "classy setup" that makes it a comfortable spot to relax. The aroma of cocoa and a front-row view of 5th Avenue add to the ambiance.
Variety of Products: The store offers a wide variety of chocolate and ice cream products, from sundaes and shakes to their popular chocolate squares and baking products. The "pick-and-mix" space allows customers to customize their own selection of chocolate squares.
Complimentary Chocolate: A delightful feature is the practice of giving complimentary chocolate to customers, as noted in a review. This small gesture adds to the welcoming and generous vibe of the shop.
Wheelchair Accessibility: The wheelchair accessible entrance demonstrates the store's commitment to being a welcoming space for all members of the community.
Flexible Payments: The acceptance of credit cards, debit cards, and NFC mobile payments makes transactions quick and easy for customers, regardless of their preferred payment method.
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To plan your visit or inquire about their offerings, you can contact Ghirardelli Chocolate & Ice Cream Shop using the following details:
Address: 16 W 34th St., New York, NY 10001, USA
Phone: (516) 400-1565
Mobile Phone: +1 516-400-1565
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For anyone in New York looking for a high-quality dessert experience, Ghirardelli Chocolate & Ice Cream Shop is a truly worthwhile choice. What makes it stand out is its ability to combine a premium product with an excellent location. You get the iconic Ghirardelli quality and taste, from their perfectly rich hot fudge to their wide range of chocolates, all in a spot that is convenient and central. The experience is more than just a meal; it's a sensory delight, from the smell of chocolate when you walk in to the comfortable seating and views of the bustling city streets.
While some may consider it a tourist destination, the shop offers a much-needed sweet escape for locals as well. It’s a great place to stop for a quick coffee and a complimentary piece of chocolate, as one customer mentioned, or to simply take a break from the hustle and bustle. The accessibility and variety of payment options make it an easy visit for anyone. The store’s ability to "recharge" and "soak in the New York energy" is a testament to its inviting atmosphere. Ultimately, for a delicious and comfortable dessert experience in a central and iconic location, Ghirardelli at the Empire State Building is a fantastic choice.
Ghirardelli Chocolate & Ice Cream Shop Details
Service options
- In-store pickup
- Onsite services
- Takeout
Highlights
- Great dessert
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Dining options
- Dessert
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Ghirardelli Chocolate & Ice Cream Shop Photos










Ghirardelli Chocolate & Ice Cream Shop Location
Ghirardelli Chocolate & Ice Cream Shop
16 W 34th St., New York, NY 10001, USA
Ghirardelli Chocolate & Ice Cream Shop Reviews
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★ 5★ 4★ 3★ 2★ 1My first time ever visiting their. I've always told myself I'm gonna visit and I finally did. I had a great time there. It smells just like chocolate 🍫 and they have all different varieties of chocolate there. I enjoy a delicious sundae.
August 15 · Jennifer 7Stopped by Ghirardelli for a quick coffee break while exploring NYC near the Empire State Building. The shop has a warm, inviting vibe — perfect for resting your feet after walking the city. I had a hot coffee along with some complimentary chocolate, and both were excellent. The aroma of cocoa and the classy setup make it more than just a regular café. It’s a great spot to sip, recharge, and soak in the New York energy — especially with a front-row view of the hustle around 5th Avenue.
April 29 · ankit bhattTotal tourist trap. I paid $32 for the Dubai Chocolate Sundae, and it was a huge letdown. The pistachios on top weren’t fresh — they were salted, which completely clashed with the dessert. The sundae itself was overwhelmingly rich, packed with cream and barely any actual ice cream. It felt like they were going for flash over flavor.Save your money and skip it. Definitely not worth the hype or the price. DO NOT TRY IT.
May 18 · Kimi GeramiThat Dubai chocolate sundae not too sweet,flavors well balanced. For my taste I like it better the Dubai chocolate in crepes, but it was a good try. A bit overpriced 2 sundae was cost $43. It’s a heavy dessert half was enough for me.
May 03 · Brigitta DanyiMy friend and I went to Ghirardelli twice in a span of three days! We loved the hot chocolate and the milkshakes here. We got the classic hot chocolate and a chocolate milkshake. They were both very delicious! This place is located right next to the Empire State Building and is very accessible by walk/public transportation. I am definitely going to visit again when I go to NYC the next time! The place does get crowded so it could be hard to find a table sometimes.
January 20 · Vyshnavi Vennelakanti
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