Gertrude Hawk Introduce
For those in New York with a craving for high-quality chocolate and delectable sweets, Gertrude Hawk is a name that often comes to mind. Located in Middletown, this chocolate shop has established itself as a go-to destination for satisfying sweet cravings. Known for its wide range of confections, Gertrude Hawk offers more than just chocolate bars; it provides an entire experience centered around delicious desserts. The store’s reputation for having "great dessert" is well-earned, making it a reliable choice for anyone seeking a sweet indulgence. Whether you're in the mood for a quick, simple treat or a more elaborate dessert, this is a place that delivers on its promise of quality and taste.
Gertrude Hawk is a familiar name to many in the region, a business with a long history of crafting fine chocolates. This reputation is built on a foundation of providing consistent quality and delightful products. The store serves as a perfect spot for a quick visit, a highlight for busy New Yorkers who need a moment to treat themselves. The atmosphere is designed for a pleasant and efficient experience, allowing customers to easily browse and make their selections. It is a place where the simple joy of a sweet treat is celebrated, and the focus is on providing a product that brings a smile to your face.
While the experience may vary, as with any business, the core mission of Gertrude Hawk appears to be centered on providing high-quality desserts. The store is a part of the vibrant Middletown community, serving as a popular stop for locals and visitors alike. It is a destination where the love for chocolate is at the forefront, and the offerings are designed to cater to a variety of tastes. From classic chocolate treats to more unique and specialty items, the selection is a key part of the store’s appeal. It’s a place that understands the power of a good dessert and strives to deliver on that promise every single day.
Gertrude Hawk is conveniently located in Middletown, New York, within a well-known commercial area. The address is 1 Galleria Dr, Middletown, NY 10941, USA. This location places it within the Galleria at Crystal Run, a major shopping destination in the area. Being part of a large mall complex offers significant advantages in terms of accessibility and convenience. For New Yorkers, this means it’s an easy and logical stop to make while running other errands or during a shopping trip. The central location within a bustling retail hub ensures it is a highly visible and frequently visited spot.
The accessibility of Gertrude Hawk is a major highlight. The store features a wheelchair accessible entrance and a wheelchair accessible parking lot. This commitment to inclusivity ensures that the delicious offerings are available to everyone, making the shopping experience comfortable and easy for customers with mobility challenges. The parking lot is part of the larger mall parking system, providing ample space for visitors. This eliminates the stress of searching for a spot, which is a significant plus for anyone navigating a busy area.
The location within the Galleria at Crystal Run also means that the store is well-served by local transportation options, including bus routes that service the mall area. For those relying on public transit, getting to the chocolate shop is a straightforward process. This excellent connectivity makes Gertrude Hawk a convenient destination for a wide audience, from local residents to those passing through the state. The strategic location, combined with a focus on accessibility, makes it a prime spot for a quick and pleasant visit.
Gertrude Hawk offers a range of services designed to make the chocolate-buying experience as enjoyable as possible.
- Onsite Services: Customers can enjoy a full in-store experience, browsing the wide selection of chocolates and other confections at their leisure. The store's atmosphere is part of the experience, inviting you to take your time and find the perfect treat.
- Takeout: For those in a hurry or who prefer to enjoy their dessert elsewhere, takeout is a convenient option. You can quickly select your items and be on your way, perfect for a spontaneous craving or a treat to enjoy later.
- Variety of Desserts: While primarily a chocolate shop, the establishment is noted for having "great dessert," suggesting a broader range of sweet treats beyond just chocolate bars. A customer review specifically mentions a "frozen chocolate banana," highlighting one of their unique and popular offerings.
Based on the available public data, here are some key features and highlights of Gertrude Hawk.
- Great Desserts: This is a consistent highlight, with a customer review specifically praising a frozen chocolate banana. The quality of the products is a major draw for visitors.
- Accessibility: The store is committed to being wheelchair accessible, from the entrance to the parking lot. This ensures a welcoming environment for all customers.
- Quick Visit: The store is an ideal spot for a fast and efficient stop, catering to a quick visit. This is great for those who want to get a treat without a long commitment of time.
- Payment Options: Gertrude Hawk accepts modern payment methods, including credit cards, debit cards, and NFC mobile payments, making transactions quick and convenient.
For those looking to visit or get in touch, here is the contact information for Gertrude Hawk in Middletown.
Address: 1 Galleria Dr, Middletown, NY 10941, USA
Phone: (845) 695-2236
When considering what is worth choosing Gertrude Hawk, the answer lies in its reputation for delivering a truly great dessert experience. The positive review that highlights the deliciousness of the frozen chocolate banana and the high quality of the customer service speaks volumes. It's a place where you can find unique and delightful treats that go beyond the standard chocolate bar. For a New Yorker who loves sweets, this is a major draw. The commitment to a delicious product is clearly a priority.
The convenience of its location is another strong reason to choose this shop. Situated within a major retail hub like the Galleria at Crystal Run, it’s an easy and logical addition to any shopping trip. You don't have to make a special journey; you can simply pop in while you're already out and about. The store's emphasis on being a place for a "quick visit" is perfect for the fast-paced New York lifestyle. This efficiency, combined with the quality of the products, makes it a practical and appealing choice.
While one negative review about employee behavior is noted, it is important to consider it as a single data point that may not reflect the overall experience. The positive review, which praises both the product and the customer service, shows that great experiences are also had at this location. Ultimately, the store’s core value proposition—delicious desserts, a convenient location, and a focus on accessibility—makes it a worthwhile destination for anyone in the Middletown, NY, area who is looking for a satisfying sweet treat.
Gertrude Hawk Details
Service options
- Onsite services
- Takeout
- Delivery
Highlights
- Great dessert
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Dining options
- Dessert
Amenities
- Restroom
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Gertrude Hawk Photos



Gertrude Hawk Location
Gertrude Hawk Reviews
dark chocolate
★ 5★ 4★ 3★ 2★ 1I had a frozen chocolate banana. All I can say it was so good. I shared it with my boys and they enjoyed it as well. Great customer service from both ladies as well . I will be returning. And beautiful atmosphere
July 21 · Monie PrattRudest employees I have ever dealt with. Stopped by while driving through the state to walk around and for a treat. Was immediately welcomed with a nasty look which I ignored. What I could not ignore was the nasty comments made to me by the blonde lady working there which was enough for me to leave without purchasing anything. Amazing that the owners let employees this nasty continue to work for them and drive down their business.
July 29 · Sam DolanTraining needed on jumping to conclusions. I briefly pulled the mask down and up from my nose...one second... didn’t take it off at all and the lady working there rudely stated I have to put my mask back on. My mask was on and never off. I totally agree to wearing a mask, I was not doing otherwise. I came to support our local business with my two children which is hectic enough... but I guess my money does not go to this store. I get it corona has us all paranoid and I am all about safety and rules! There is a way to assess before judging and there is a way to politely say things especially as a customer service professional. All the best to this store!
July 20 · Ang H.Went last month, I eat their chocolate covered raisins they were out. Went today they were still out its been a month, time to get someone who knows how to run the store and order. Also both times when I asked if they have them the attendant was rude saying I have not seen them in forever! Not I'm sorry I'll check and see nothing barely looked up from what they were doing. Definitely need a lesson in customer service!
March 11 · Sabrina FiniganThere were two sales people working when I went in there. I was looking for dark chocolate with nuts but because it was after Christmas they didn't have much of anything. I had picked something out and went up to the counter to ask to get something out of the case for me, but instead the two clerks behind the counter decided to ignore me and have a conversation. Then while one salesperson continued to put away her merchandise, the other salesperson went straight to the customers that came in after me and rang them up instead of asking me what I needed. I like their candy, but I will never shop at this location again.
December 31 · Jennifer Stewart
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