Neuhaus Chocolates Introduce
Located at 185 Greenwich St, 'Neuhaus Chocolates' stands as a beacon of Belgian confectionery excellence in the bustling heart of New York City's Financial District. This renowned chocolate shop brings the rich, storied tradition of Belgian chocolate-making to a prime New York location. Neuhaus is not just a store; it is a chocolate artisan, a purveyor of fine sweets, and a destination for those who appreciate the finer things in life. With a history stretching back to the invention of the praline, Neuhaus offers an experience that is deeply rooted in heritage and a commitment to quality. The store is a haven for chocolate lovers, offering a stunning array of pralines, truffles, and other confections that are celebrated for their taste and quality.
The store is designed to be a delightful sensory experience, showcasing an array of exquisitely crafted chocolates in a sophisticated and inviting setting. As a chocolate shop, it provides an intimate space where customers can take their time to select individual pieces or explore carefully curated gift boxes. Neuhaus's dedication to quality is evident in every piece, crafted with natural and sustainably sourced ingredients. The brand's commitment to producing all its chocolates in Belgium and its investment in a cacao farm in Ecuador to ensure traceability are testaments to its high standards.
Beyond being a retail space, this location also serves as a gift shop and a corporate gift supplier, making it a versatile resource for a wide range of needs. Whether you're seeking a personal indulgence or a thoughtful present for a colleague, friend, or family member, the store's extensive selection and elegant presentation make it an ideal choice. It is also an inclusive space, proud to be LGBTQ+ friendly and a transgender safespace, ensuring that all customers feel welcome and respected. The atmosphere, combined with the reputation for "great dessert," makes 'Neuhaus Chocolates' a must-visit destination for anyone looking to treat themselves or someone else.
The high quality of Neuhaus chocolates is a consistent point of praise from customers, with many describing them as "divine" and "out of this world." While some customer experiences may vary, the core product remains highly regarded, a testament to the brand's enduring legacy of excellence. For New Yorkers who appreciate a rich, flavorful, and beautifully crafted chocolate, this location offers a true taste of Belgian luxury.
Neuhaus Chocolates is situated at the bustling address of 185 Greenwich St, New York, NY 10006. This prime location places it within the iconic Westfield World Trade Center complex, making it incredibly accessible for people working in the Financial District, those visiting the 9/11 Memorial & Museum, or commuters passing through one of New York City's major transportation hubs. The store's proximity to various subway lines and the PATH train ensures that it is easily reachable from all parts of the city and beyond.
Accessibility is a key consideration, and this location is well-equipped to serve all customers. It features a wheelchair-accessible entrance, ensuring that individuals with mobility needs can enter and explore the shop comfortably. The spacious and open layout within the Westfield center further contributes to a smooth and pleasant visit.
The store is also well-suited for a 'quick visit,' a practical feature for busy New Yorkers. Whether you’re on your lunch break, catching a train, or simply passing by, you can easily pop in to grab a quick treat or a pre-packaged gift without significant time commitment. While some customers have noted issues with the specific store's opening hours, the general convenience of the location and its place within a larger shopping center provides a high degree of accessibility for a wide variety of customers and their schedules.
'Neuhaus Chocolates' offers a variety of services to accommodate different customer needs and preferences, combining the traditional retail experience with modern convenience.
Delivery: For those unable to visit the store in person or for sending gifts to friends and family, the delivery service provides a convenient way to get Neuhaus chocolates delivered directly to your home or to an international address.
In-store pickup: This service allows customers to place an order online and pick it up at the store, saving time and ensuring their desired items are available and ready for collection.
In-store shopping: The traditional shopping experience allows customers to browse the full selection of chocolates, truffles, and other treats in person, with the ability to hand-select individual pieces for a personalized box.
Takeout: The store functions as a convenient takeout spot for desserts, perfect for a quick indulgence or for grabbing a delicious treat to enjoy on the go.
Onsite services: As a chocolate artisan and gift shop, the staff provides expert assistance in selecting the perfect chocolates, creating custom assortments, and beautifully wrapping gifts, making it an ideal destination for corporate gifting or special occasions.
'Neuhaus Chocolates' is distinguished by several key features and highlights that make it a premier destination for chocolate enthusiasts in New York.
Belgian heritage: Neuhaus is a historic brand, celebrated as the inventor of the Belgian praline. This rich heritage ensures a product of exceptional quality and traditional craftsmanship, with all chocolates still crafted in Belgium.
Great dessert options: The store is a destination for desserts, offering a range of delightful sweets that are perfect for a special treat or to conclude a meal. The chocolates are consistently praised for their superior taste and quality.
Inclusive and welcoming environment: The store proudly identifies as LGBTQ+ friendly and a transgender safespace, creating an atmosphere where all customers feel comfortable and respected.
Wide range of products: Beyond classic pralines and truffles, Neuhaus offers gift baskets, gift boxes, and other confectionery items, catering to a wide range of gifting needs for both personal and corporate clients.
Diverse payment options: The store accepts credit cards, debit cards, and NFC mobile payments, providing customers with a seamless and modern transaction process.
For those planning a visit or needing to get in touch, here is the contact information for 'Neuhaus Chocolates.'
Address: 185 Greenwich St, New York, NY 10006, USA
Phone: (646) 478-7589
Mobile Phone: +1 646-478-7589
Choosing 'Neuhaus Chocolates' is a decision to experience a level of quality and luxury that is synonymous with the finest Belgian traditions. The most compelling reason to visit this specific location is the exceptional product itself. While some service-related issues have been mentioned, the brand's reputation for creating "out of this world" chocolates remains a consistent and powerful draw. The ability to find such a high-quality product in a convenient and easily accessible location like the World Trade Center is a major benefit for New Yorkers.
Furthermore, the store's versatility as a chocolate shop, gift supplier, and dessert spot makes it a one-stop-shop for various needs. Whether you're looking for a quick and decadent treat, a beautifully packaged gift for a loved one, or corporate gifts that are sure to impress, Neuhaus provides a solution. The inclusive and welcoming atmosphere is another strong reason to support this establishment. Despite any potential for a less-than-perfect experience, the sheer quality and reputation of the product itself make Neuhaus Chocolates a worthwhile choice for any connoisseur or anyone seeking a truly special sweet.
Neuhaus Chocolates Details
Service options
- Delivery
- In-store pickup
- In-store shopping
- Takeout
- Dine-in
Highlights
- Great dessert
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Dining options
- Dessert
Amenities
- Restroom
Crowd
- LGBTQ+ friendly
- Transgender safespace
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Neuhaus Chocolates Photos










Neuhaus Chocolates Location
Neuhaus Chocolates
185 Greenwich St, New York, NY 10006, USA
Neuhaus Chocolates Reviews
birthdaypricesribbongift boxespralinebrandeyedark chocolateschoicesales
★ 5★ 4★ 3★ 2★ 1First, I just wanted to say that I have been a fan and a customer of Neuhaus's chocolates. That being said, this particular Neuhaus store, despite occupying a prime location, is very unreliable when it comes to opening hours!The staff at this location would arbitrarily change its opening hours without advanced notice (as shown in the attached photo). To make things worse, even though the staff claimed to open at 11 sharp, they failed to be punctual. As a result of this, I waited in front of the store, only to find out that it was still not open way past 11. I had to change my plan at the last minute and incurred significantly more transportation cost due to this type of unexpected event.Now, I would probably prefer other stores and/or brands whose staff are more punctual and responsible.
May 19 · Tom WuThis is more about Neuhaus than this specific store but I have to say I was totally floored when they offered me a (very) nice box of chocolates for my b-day. The store's people were also nice and helpful.Recommend!
June 24 · Cesar KastounNestled in the sleek, futuristic setting of the Oculus, this boutique offers a refined escape into the world of authentic Belgian chocolate.The presentation is impeccable — from the elegant gift boxes to the artfully arranged pralines behind the glass counter. The staff are welcoming, knowledgeable, and happy to walk you through the different varieties, which range from classic dark ganaches to innovative seasonal creations.
June 26 · Caroline STerribly disappointed. My wife and I Belgians and know this brand extremely well. We were eager to come and get a custom box as we always do back at home. We got there 15 minutes before closing time and told it was “no longer possible as they were closing” soon. We spent over $150 on chocolates and no appreciation. In Belgium when you buy a several gift boxes you’re at least offered offered 1 tiny praline. Here the Neuhaus employee didn’t even bat an eye when we asked about that. This person couldn’t have shown more disregard for his job or the company. If this was my first time experience I would never recommend this brand. So disappointed!
February 21 · Nick HI had the most amazing experience make a custom box chocolates here for my mom and picking up the champagne truffles for my friends here. Shirley wrapped each of the 5 boxes for me with ribbon and was super generous with her time. I’m so excited to give these delicious chocolates to my loved ones!
February 13 · Ashley H. Chu
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