FINE & RAW Chocolate Introduce
In the vibrant and creative landscape of Brooklyn, New Yorkers are always on the lookout for businesses that offer a unique, high-quality product with a personal touch. FINE & RAW Chocolate, a small business located on Scott Avenue, is a chocolate shop that has cultivated a reputation for its distinctive approach to confectionery. It's not just a store; it’s a chocolate factory and a cafe, offering a multi-faceted experience for anyone who appreciates fine desserts. The brand is known for its commitment to creating delicious raw chocolate, a process that aims to preserve the delicate flavors of the cocoa bean, resulting in a product that is both decadent and rich in character.
The brand's identity is rooted in its dedication to a specific kind of chocolate. This focus on a niche product—raw chocolate—is what makes it a special destination. For locals, finding a place that provides this level of specialization is a major draw. The concept of a chocolate factory where the product is made on-site adds a layer of authenticity and craftsmanship that is highly appealing. Customers can not only purchase the finished product but also feel connected to the process of its creation. The presence of a cafe also makes it a great spot to relax and enjoy a dessert in a welcoming environment. This combination of factory, shop, and cafe creates a unique and engaging experience for any chocolate enthusiast in New York.
As a small business, FINE & RAW Chocolate has the opportunity to build a brand identity centered around quality and community. While the provided reviews highlight some significant issues with customer service and online orders, it's important to consider the in-person experience, which is often a key strength of small, local shops. The "onsite services" and "in-store pickup" options indicate a business that is geared toward local patrons who can visit the physical location. For those in Brooklyn and beyond, this shop offers a taste of high-quality, local craftsmanship.
FINE & RAW Chocolate is located at 70 Scott Ave, Brooklyn, NY 11237, USA. Its location in the Bushwick neighborhood is part of its modern, creative identity. Bushwick is a dynamic area known for its industrial spaces converted into art studios, cafes, and unique businesses. For many New Yorkers, this location is a draw in itself, offering a chance to explore a hip and vibrant part of the borough.
Accessibility is a key feature of the physical location. The store provides a wheelchair accessible entrance, which is a crucial detail that ensures the business is welcoming and easy to enter for everyone. This inclusivity is a positive aspect of the business, making it a viable option for a wide range of customers. While details on parking are not provided, the location in a neighborhood like Bushwick means it's often well-connected by public transportation, including the L train, making it accessible for those without a car.
The store’s address on Scott Avenue places it in a well-known part of the neighborhood, likely in an area with other unique local businesses. This makes it easy to combine a visit to FINE & RAW Chocolate with other activities, such as visiting a nearby brewery or art gallery. The location and accessibility work together to make a trip to this chocolate shop a seamless and enjoyable part of a day out in Brooklyn.
FINE & RAW Chocolate offers a variety of service options to cater to a diverse customer base:
Delivery: The option to have products delivered is a major convenience, especially for those who live in New York City but may not be able to visit the physical store. However, based on the provided reviews, it is important for customers to be aware that there may be issues with delivery timeliness and product condition upon arrival.
In-store pickup: This is a great service for local patrons. It allows customers to place an order online and pick it up at their convenience, saving time and ensuring their items are ready when they arrive.
Onsite services: This includes the experience of shopping in the physical store and visiting the cafe. Customers can see the full range of products, enjoy a dessert, and get a feel for the factory environment.
Takeout: For those on the go, takeout is a convenient option. You can quickly get your order and continue with your day, making it perfect for a "quick visit."
FINE & RAW Chocolate has several unique features and highlights that are worth noting:
Small Business: As a small business, it offers a more personal and handcrafted approach to its products, which is a significant draw for many customers who wish to support local enterprises.
Chocolate Factory & Cafe: The combination of a factory, a shop, and a cafe in one location is a rare and compelling feature that offers a full sensory experience.
Wheelchair Accessible Entrance: The store provides a wheelchair accessible entrance, making it a welcoming and inclusive space for all.
Quick Visit: The business is designed for efficiency, making it an excellent option for those who want a quality treat without a long wait.
Modern Payments: The store accepts a variety of convenient payment methods, including credit cards, debit cards, and NFC mobile payments.
To connect with FINE & RAW Chocolate, you can use the following information:
Address: 70 Scott Ave, Brooklyn, NY 11237, USA
Phone: (718) 366-3633
Mobile Phone: +1 718-366-3633
What is worth choosing about FINE & RAW Chocolate for New Yorkers? The primary reason is the unique and high-quality product itself. The shop’s focus on raw, handcrafted chocolate provides a distinct flavor profile that appeals to connoisseurs and those looking for a healthier or more authentic chocolate experience. The combination of being a factory, a shop, and a cafe creates a unique destination that is more than just a place to buy sweets; it's an experience. The in-person visit offers a chance to explore a local, creative business and enjoy a dessert in its natural habitat.
However, it is crucial to address the negative feedback regarding customer service and delivery. The reviews provided highlight significant issues with online orders, including a lack of communication from the business and products arriving melted or incomplete. This feedback suggests that the online and delivery service may not meet the same high standards as the products themselves. For local customers, this may not be an issue if they plan to use the "in-store pickup" or "onsite services" options. The store's strengths appear to be in its physical presence and product quality, rather than its remote ordering and fulfillment processes.
Ultimately, for New Yorkers who are able to visit the physical location, FINE & RAW Chocolate is a great choice for its unique, delicious product and its role as a local, creative business. The convenience of in-store pickup and the friendly atmosphere of a small cafe and factory make it a compelling destination. While the online experience may have some issues, the in-person one offers the chance to support a business with a genuine passion for its craft.
FINE & RAW Chocolate Details
From the business
- Small business
Service options
- Delivery
- In-store pickup
- Onsite services
- Takeout
Accessibility
- Wheelchair accessible entrance
Dining options
- Dessert
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
FINE & RAW Chocolate Photos










FINE & RAW Chocolate Location
FINE & RAW Chocolate
70 Scott Ave, Brooklyn, NY 11237, USA
FINE & RAW Chocolate Reviews
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★ 5★ 4★ 3★ 2★ 1**Been a customer for years but never again!** I ordered a gift for my nephew becasue they said they would add ice packs. I paid for 2 day but they shipped it on a Thurday and it was not delivered till Tuesday. The package got hot enough for the hazlenut spread to ooze out of the lid. Customer service does exist. I got an email from a bot with no followup. I'm going through my Amex to get a refund since they just don't care enough to contact me about this problem.
July 07 · Jennifer CollinsWe ordered the easter eggs and chocolate hazelnut spread for our kids for Easter. The eggs came, the hazelnut spread never has. The eggs were completely melted. I have reached out to their customer service 5 times with no response. I will never order from this company again because of their customer service alone.
April 22 · Leigh BookerBought one of their chocolate bars at a health food store in Southern Indiana and it was absolutely some of the best chocolate I've ever tasted. Some of these poor reviews must be from competitors, because seriously, the self control I had to excert to not eat the entire bar in one sitting was unreal! It seems like some people are used to the over-processed, chemical ridden chocolate we have here in the states and don't appreciate the high quality craftsmanship of this chocolate. 10/10 would recommend. If I'm ever in the area, I will certainly stop in the store front. It must be even more exquisite fresh!!!
February 20 · Alison HendricksI ordered some chocolates to be delivered to my mom in Naples, and everything about the experience was perfect! The packaging was excellent, very impressive given the Florida heat. The chocolates arrived in great condition, and my mom hasn’t stopped raving about how delicious they are. Thank you for the care you put into both the product and the delivery!
May 12 · Brittany BeltzDON'T! Our second order they sent the wrong product and didnt even care do anything about it and this time jars came broken! They are a joke I would never buy from them again! I will make sure to comment under all their social media accounts and ads the photo of the box. After all public must know what type of a company is this before they buy anything!
August 29 · Jayt Btla
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