Venchi Chocolate & Gelato Valley Fair Introduce
For residents and visitors of California, the search for a truly authentic and high-quality dessert experience often leads to unexpected and delightful places. Venchi Chocolate & Gelato at the Westfield Valley Fair mall in Santa Clara is one such destination, a sweet escape that transports you to the heart of Italy with every bite. This is not just a chocolate shop; it is a "Chocogelateria," a place where the rich history of Italian chocolate-making meets the art of crafting fresh, creamy gelato. Venchi has been a renowned name since 1878, bringing its passion and expertise to the West Coast with this first boutique location. This article will guide you through the many reasons to visit, from its convenient location and excellent accessibility to the exquisite products and top-notch customer service that define the Venchi experience.
The moment you step into Venchi, you are met with a visually stunning display, often featuring an iconic chocolate wall that enhances the luxurious atmosphere. The ambiance is elegant and inviting, a perfect setting for a sweet indulgence. The primary draw for many is the authentic Italian gelato, made fresh daily with carefully selected ingredients imported from Italy, such as Piedmont hazelnuts and green pistachios from Bronte. Customers rave about the richness and smoothness of the flavors, noting that they are "rich, smooth, and packed with flavor." The commitment to natural, high-quality ingredients with no coloring agents, preservatives, or palm oils is a testament to the brand's dedication to its heritage and craftsmanship.
While the quality is consistently praised, some reviews note that the prices are on the higher side and that the line can be long, particularly during busy times. However, as one customer wisely states, the quality "makes it worth the wait if you’re in the mood for a luxurious treat." The experience is often elevated by the staff. As another reviewer recounted, the employees were "so helpful and kind with assisting me and giving me plenty of suggestions and samples to try out." This level of customer service is a significant highlight, with employees like Nick, Celeste, and their manager Selena providing a warm and informative experience. Their helpfulness and willingness to go the extra mile, such as offering free samples and explaining the rewards system, make a visit feel special and appreciated.
Venchi offers a range of products beyond just gelato. You can explore a wide variety of chocolates, from their iconic Chocoviar and Gianduiotti to beautifully packaged gift boxes. The ability to create your own "Pick & Mix" assortment from over 50 different chocolate varieties adds a personalized touch to your shopping experience. For a truly unique indulgence, you can also try their hot chocolate, crepes, or gelato shakes. The overall experience at Venchi is about celebrating the "Italian lifestyle" and "Allegrìa" (joy and happiness) through simple yet luxurious pleasures.
Venchi is strategically located within the prestigious Westfield Valley Fair mall at 2855 Stevens Creek Blvd, Santa Clara, CA 95050, USA. This places it at the heart of one of the most popular shopping destinations in the Bay Area, making it a convenient stop during a shopping trip or a dedicated outing. The location on the second floor, often near popular stores, ensures high visibility and easy access for mall visitors.
Accessibility is a key feature of this location. The mall provides a wheelchair-accessible entrance and a wheelchair-accessible parking lot, which includes a free parking garage. This is a significant convenience for all customers, ensuring a stress-free visit. The store itself is designed for a "quick visit," meaning the layout and service flow are optimized for efficiency, so you can get your dessert and continue on your way without a lengthy wait, even during peak hours.
Venchi offers a variety of services to enhance your experience, whether you're visiting in person or ordering from home.
Services Offered:
- Delivery: For those who prefer the convenience of enjoying Venchi's treats at home, delivery is a great option.
- Onsite services: This includes the full experience of in-store shopping, where you can browse the chocolate wall and try the freshly made gelato.
- Takeout: A straightforward service for customers who want to make a quick purchase and take their treats with them.
Features and Highlights:
- Authentic Italian Gelato: Venchi is renowned for its gelato, which is made fresh daily with high-quality ingredients, offering a genuine taste of Italy.
- Exceptional Chocolate Selection: The store is also a premier chocolate shop, with over 350 recipes and the ability to create your own custom assortment from a variety of flavors.
- Great Dessert Destination: The combination of chocolate and gelato, along with other items like crepes and hot chocolate, makes Venchi a top-tier destination for dessert lovers.
- Superior Customer Service: Staff members are frequently praised for being friendly, helpful, and informative, often offering samples and information about their loyalty program.
- Convenient Parking: The location within Westfield Valley Fair offers free parking in the garage, a major benefit for visitors.
- Customer Loyalty Program: The rewards system is a great feature for repeat customers, offering benefits like a free chocolate bar upon signing up.
Contact Information:
For more information, you can contact Venchi Chocolate & Gelato at the following:
Address: 2855 Stevens Creek Blvd, Santa Clara, CA 95050, USA
Phone: (650) 603-0824
Mobile Phone: +1 650-603-0824
What is worth choosing?
Choosing Venchi Chocolate & Gelato is a decision to invest in a truly premium and authentic dessert experience. While the prices may be higher and the lines can be long, the quality of the products and the overall atmosphere make it a worthwhile indulgence. The rich, smooth, and fresh flavors of the gelato, made with natural Italian ingredients, are a standout feature that sets it apart from other dessert shops. The fact that the business is an established Italian brand with a long history of quality gives it a sense of heritage and authenticity that is hard to replicate.
Beyond the products, the customer service is a compelling reason to choose Venchi. As one review noted, the staff's kindness, willingness to provide samples, and informative approach make the experience truly memorable. The opportunity to join a rewards program and get a free chocolate bar is an added benefit that shows the business values its customers. Whether you are rewarding yourself after a long day or looking for a high-quality treat to share with a loved one, Venchi offers a sweet and luxurious escape. It's a place where you can taste the passion and tradition in every scoop and every piece of chocolate, making it a can't-miss destination for any dessert enthusiast in California.
Venchi Chocolate & Gelato Valley Fair Details
Service options
- Delivery
- Onsite services
- Takeout
Highlights
- Great dessert
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Dining options
- Dessert
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- Free parking garage
Venchi Chocolate & Gelato Valley Fair Photos










Venchi Chocolate & Gelato Valley Fair Location
Venchi Chocolate & Gelato Valley Fair
2855 Stevens Creek Blvd, Santa Clara, CA 95050, USA
Venchi Chocolate & Gelato Valley Fair Reviews
pistachiohazelnutconemangocrepescreminostracciatellaeatalygelato flavorschocolate fountain
★ 5★ 4★ 3★ 2★ 1Venchi at Valley Fair is a sweet spot for indulgent gelato. We tried the coffee, chocolate, and raspberry flavors — all were rich, smooth, and packed with flavor. My daughter loved it so much she went back for a second scoop! The staff were polite and friendly, which made the experience even better.While the prices are on the higher side and the line can be long, the quality makes it worth the wait if you’re in the mood for a luxurious treat. The location is inside Valley Fair mall, so it’s a convenient stop during a shopping trip. Definitely worth checking out if you love good gelato with a premium feel.
April 19 · BKK 2 SFI was walking the mall after a dentist appointment and was in the mood for something sweet as a little reward for getting through my appointment lol.. Nick, Celeste and their manager Selena were so helpful and kind with assisting me and giving me plenty of suggestions and samples to try out. They were very informative and told me about the rewards system they have for their customers. I went ahead and signed up and got a free chocolate bar! Such good chocolate and great customer service from each one of them! Can’t wait to try out all the pieces I picked out! Will definitely be back for more!
April 02 · Marivic NisperosChocolate and gelato place that also offers crepes, gelato shakes and coffee.Be prepared to wait 20-30 minutes but it’s worth it. The line moves slow because you can try different flavours before choosing which one you want. Staff are friendly and patient. You put in your order and pay first then wait your turn. When they are ready to serve you, you hand over your receipt so they know what you ordered. Then you can try the flavours you are interested in.We got a regular size cup which allows up to two flavours for $8.25 plus tax. We chose mango and extra virgin olive oil. After a couple of spoons we found a long curly hair in our gelato! 🤮When I showed the staff, they were apologetic and gave us a new cup of hair free gelato right away.Despite this mishap, I would recommend trying the gelato especially the olive oil flavour. It is the fist time I’ve come across this flavour and would get it again. It’s not overly sweet and has a really nice smooth taste and it doesn’t seem like you’re eating oil. The mango flavour was also delicious.I like the Venchi wall water fountain sign that looks a chocolate fountain as well.
June 28 · bbt JCWe have been passing by this gelato shop whenever we’re at the mall but never intended to try it until one day; we decided to try it since it always has a long line. We’re very happy that we tried them because they’re the best gelato that we have tried in this area. Especially the classic flavors like pistachio, hazelnut, dark chocolate, and other great flavors that they have. The consistency, the creaminess, and the just right taste of sweetness that spot on to our liking.And the staff is also very friendly and attentive.We visit this gelato shop each time we are in this mall. We are very happy to recommend it, as we have been visiting this place multiple times since then.
May 29 · Cindy MarieWe came by on Sunday and there was a long line so we decided to skip it and wait until we came back today during the week in the morning. There was literally nobody else other than me.I tried a single cup of milk chocolate with hazelnut with no gourmet coating inside the cup. It wasn’t bad but it certainly not among the best I’ve had (in Rome, Florence and even Vancouver). The texture of the gelato was smooth enough but it didn’t distinguish itself from just good ice cream. There wasn’t any distinctive milk chocolate flavour either.For the price it charges, the somewhat flashy decor, and its circa 1878 history, I was expecting something better.Would I have it again? Probably not.
June 06 · Joseph Leung
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