ROYCE' Chocolate Boston Introduce
Welcome, Massachusetts residents, to an exploration of one of Boston's most exquisite dessert destinations: ROYCE' Chocolate. Nestled in the heart of the city, this isn't just another chocolate shop; it's a gateway to a world of delicate, creamy, and profoundly flavorful Japanese confections. While many of us are accustomed to traditional American or European chocolates, ROYCE' offers a distinct and unforgettable experience that sets it apart. This guide is designed to help local users like you discover everything this unique establishment has to offer, from its delightful product range to its convenient services and welcoming atmosphere. Whether you’re a lifelong Bostonian or a newcomer to the area, a visit to ROYCE' Chocolate is a culinary journey well worth taking.
ROYCE' Chocolate Boston is a specialist in crafting and selling premium chocolates with a rich heritage rooted in Sapporo, Japan. The brand is renowned globally for its commitment to using high-quality ingredients and a meticulous process that results in a smoother, creamier texture and a deeper flavor profile than you might expect from typical chocolates. As an artisan and dessert shop, they focus on providing a curated selection of their most popular and beloved confections, making it a perfect spot for those seeking a quick, luxurious treat or a thoughtful gift. The shop's reputation for great desserts is well-earned, with a wide array of options that cater to various tastes, from their signature Nama Chocolate to crispy Potatochip Chocolate. This overview serves as your first step into understanding why ROYCE' has become a cherished part of the Boston dessert scene.
Finding ROYCE' Chocolate Boston is a breeze, thanks to its prime location at 251 Newbury St, Boston, MA 02116, USA. Newbury Street is a well-known hub for shopping and dining, making it a convenient destination for a special outing. The street is highly accessible via public transportation, with several MBTA Green Line and Orange Line stops within easy walking distance. For those driving, there are public parking garages and street parking options available nearby, though it’s always wise to plan ahead, especially on busy days.
A recent customer review highlighted a crucial point about the store's accessibility: while the new location is pristine and well-organized, it may not be stroller-accessible. However, the same review praised the staff for their outstanding service, noting a moment where they went "above and beyond" by assisting a customer with a stroller from outside the store, showing them products through the window and even coming out to handle payment. This level of dedication and customer care demonstrates that while physical accessibility may have some limitations, the staff's commitment to accommodating every customer is unwavering. It's this kind of personalized service that truly makes a difference.
At ROYCE' Chocolate Boston, a range of convenient services ensures a smooth and pleasant experience for every customer.
Delivery: For those who can't make it to the physical location or wish to surprise a loved one, ROYCE' offers delivery options, bringing their delightful confections directly to your doorstep.
In-store pickup: Order ahead and pick up your chocolates at your convenience, a perfect option for a quick visit.
Onsite services: The store provides an inviting environment to browse the selections and receive expert advice from the knowledgeable staff.
Takeout: All products are available for takeout, allowing you to enjoy your chocolate treats on the go or in the comfort of your own home.
The store also offers flexible payment options, including credit cards, debit cards, and NFC mobile payments, making transactions quick and effortless. This range of services highlights their focus on convenience and customer satisfaction.
ROYCE' Chocolate Boston stands out for several key features and highlights that make it a premier destination for dessert lovers.
Great Dessert: The cornerstone of ROYCE' is undoubtedly its exceptional products. Customers consistently rave about the high quality and unique flavor of the chocolates, describing them as "fantastic" and unlike anything they've found elsewhere in the US.
Knowledgeable and Helpful Staff: A standout feature mentioned in multiple reviews is the staff's expertise. They are highly knowledgeable about the various chocolate flavors and are even able to provide detailed allergen information, ensuring a safe and enjoyable experience for all customers.
Unique Texture and Flavor: ROYCE' Chocolate is famous for its smooth, creamy texture and deep, rich flavor. Customers have noted that it is "much creamier" than typical chocolates, a hallmark of its Japanese origin and meticulous craftsmanship.
Clean and Well-Organized Display: The new location is described as being very clean with well-organized displays, which enhances the shopping experience and allows customers to easily view and select their desired products.
Quick Visit: The layout and service style are perfect for a quick visit, making it an ideal stop for a midday treat or a last-minute gift without a long wait.
The focus on these details—from product quality to customer service—is what elevates ROYCE' Chocolate from a simple shop to a truly memorable experience.
To get in touch with ROYCE' Chocolate Boston or plan your visit, here is the essential contact information.
Address: 251 Newbury St, Boston, MA 02116, USA
Phone: (857) 239-9041
Mobile Phone: +1 857-239-9041
This information is crucial for checking store hours, placing an order, or asking any questions you might have before your visit.
Choosing ROYCE' Chocolate Boston is a decision that promises a distinct and high-quality culinary experience. What makes this chocolate shop particularly worth choosing is its unique positioning in the local market. It's not just a place to buy sweets; it's a destination for discovering the refined art of Japanese chocolate making. The profound creaminess and deep, nuanced flavor of their products offer a delightful departure from the chocolates many of us grew up with. A customer's experience of trying a sample and finding it to be "nothing like the chocolate you typically find in the US" perfectly encapsulates this appeal. It’s an opportunity to expand your palate and indulge in something truly special.
Moreover, the exceptional customer service stands out as a major reason to choose ROYCE'. The staff's willingness to go the extra mile, whether by providing detailed allergen information or assisting customers with mobility challenges, creates a welcoming and supportive environment. This level of care fosters trust and loyalty, making customers feel valued and ensuring they have a positive experience from the moment they arrive.
The shop's convenience, offering delivery, in-store pickup, and various payment methods, also makes it a practical choice for busy locals. Whether you need a sophisticated gift or a personal treat, the process is seamless. The ambiance of a clean, well-organized store, combined with the a promise of a great dessert, makes ROYCE' Chocolate Boston a must-visit for anyone in Massachusetts seeking a top-tier chocolate artisan. It’s a place where quality, service, and a passion for fine confectionery come together to create a truly wonderful experience.
ROYCE' Chocolate Boston Details
Service options
- Delivery
- In-store pickup
- Onsite services
- Takeout
- Dine-in
Highlights
- Great dessert
Accessibility
- Wheelchair accessible parking lot
Dining options
- Dessert
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
ROYCE' Chocolate Boston Photos










ROYCE' Chocolate Boston Location
ROYCE' Chocolate Boston
251 Newbury St, Boston, MA 02116, USA
ROYCE' Chocolate Boston Reviews
pricewebsiteboxmatchatriprefrigeratedchipsreceiptmenueye
★ 5★ 4★ 3★ 2★ 1The new location was very clean with well organized displays. The staff was very helpful and knowledgeable about the chocolate flavors and allergen information. The chocolate was fantastic and I would definitely recommend trying a sample as it nothing like the chocolate you typically find in the US. The chocolate is much creamier and has deep flavor.
June 30 · Vincent CheungI stopped by Royce with my baby, who was asleep in the stroller, but the store isn’t stroller-accessible. I called from outside, and the staff went above and beyond — they showed me the chocolate options through the window and even came outside to take my card. Truly outstanding service! Their chocolates are absolutely amazing — we love them! Thank you 🥰🥰🥰❤️❤️❤️
July 19 · Jessica YoshinoIf you are a true “chocolate lover,” but haven’t tried Japanese chocolate, then, maybe you are just a “chocolate liker.” And, to even claim you’ve “tried Japanese chocolate,” you have to include Royce chocolate… because it’s the best Japanese chocolate… And it’s right here in Boston. Royce chocolate is made in Japan, and contains so much extra milk… It needs to be refrigerated!Some big chocolate brands rely on fake, fancy, foreign names, and spend all their money on million dollar ad campaigns… All to end up in a class action lawsuit because you’re not even imported. (you know who you are.) Royce chocolate is the real deal.THE DEAL: if you want the best, imported chocolate in Boston, go to Royce chocolate from Japan!
June 13 · Lynn JulianWe drove 1.5 hours to Royce after friends of ours recently went to Royce in New York and brought us back a box. The woman working there was not friendly, and not helpful at all. We purchased $167 worth of chocolate so we could give some as gifts. This chocolate is very expensive. Here is the reason we probably will not go back to this store. As we checked out and paid, the woman slowly slid two red paper bags into our bag. She had already put chocolates in a pinkish bag so we didn’t understand why she was sliding red paper bags into our larger bag. We never asked for these bags, yet there is a 20 cents charge each for these bags for a total of 40 cents, plus a .2 cents charge for a MA paper bag fee which we didn’t notice until we left. Again, we never asked for them, and she never mentioned a charge. We felt this was very insulting and petty to do given the fact we just spent $167 on chocolates, and we are charged for 2 paper bags we never asked for, and which were not even being used, and not even opened. All chocolates were already in a larger bag so putting two unopened red bags into that bag, and charging us for them seems petty and odd. This experience was not comfortable for us at this location. Customer service is lacking here. Hope they enjoy that extra .42 cents they got from us. The $167 wasn’t enough I guess. Check your receipt before you leave.
December 27 · Debbie GI love Royce chocolate! They have a wonderful selection of Japanese chocolates. But the customer service at this store was horrible. The woman working was very rude. When I asked her a question about 2 different types of chocolate, she rolled her eyes and cut me off and said “They’re basically the same.” She did not answer any further questions and walked away from me. When I was checking out, she rushed me as I was entering my email for a receipt and did not let me finish entering my information so I never got a receipt. She was also rude to another couple that walked in while I was shopping. While the chocolate here is delicious, the customer service leaves a lot to be desired.
April 15 · Mari F
More Candy Store Near Me

215 Newbury St, Boston, MA 02116, USA

220 Clarendon St, Boston, MA 02116, USA

91 Charles St, Boston, MA 02114, USA

10 Beacon St, Boston, MA 02108, USA

4 S Market St 1st Floor, Suite s-2005B, Boston, MA 02109, USA

111 Trapelo Rd, Belmont, MA 02478, USA

68 Leonard St # 1, Belmont, MA 02478, USA

480 Adams St, Milton, MA 02186, USA

no name, q, Quincy, MA 02169, USA

39 Emerson Rd, Waltham, MA 02451, USA

32 Papile Ln, Quincy, MA 02169, USA

McCrea's Candies Warehouse 63 Sprague Street / Unit One, Curbside Pickup Only, Hyde Park, MA 02136, USA
Categories
Top Visited Sites






Trending Candy Chronicles Posts





