Once Upon A Chocolate

- 139 Piedmont Ave, Gibsonville, NC 27249

Welcome, North Carolina residents, to a place where sweet dreams are made of chocolate. Tucked away in the charming community of Gibsonville is a true local treasure for anyone with a sweet tooth: Once Upon A Chocolate. This is more than just a dessert shop; it's a small, women-owned business that has earned a reputation for its delectable creations and, more importantly, its first-class service. In a world increasingly dominated by automated transactions, Once Upon A Chocolate stands out by providing personal attention and a level of care that can make all the difference. Whether you're looking for a quick treat or a special addition to an event, this shop offers a taste of perfection and a story of dedication.

The name "Once Upon A Chocolate" perfectly captures the magical quality of the business. Each item feels like a carefully crafted piece of a fairy tale, made with precision and passion. But the real magic, as customers have pointed out, lies in the human element. The owner, Debbie, has received glowing reviews for her amazing communication and willingness to go above and beyond for her customers. One reviewer shared a story of a last-minute company event where Debbie not only accommodated a short-notice request but also personally intervened with FedEx to ensure the chocolates arrived on time. This level of dedication is what transforms a simple purchase into a memorable experience. It's the kind of service that builds trust and fosters a loyal customer base, reminding us that personal attention and genuine care are still the cornerstones of a great business.

Beyond the outstanding service, the quality of the products themselves is a major highlight. While the reviews don't specify the exact types of chocolates, they speak to their impact and the careful handling of orders. One customer, who had their chocolates shipped from North Carolina to Georgia, was delighted to find that "not a single item was melted or broken." This detail is crucial for a chocolate shop and shows a high level of professionalism and attention to detail, ensuring that even long-distance orders arrive in perfect condition. The business is known for providing "great dessert," and this reputation is built on delivering a product that is not only delicious but also reliable. Once Upon A Chocolate has established itself as a reliable source for high-quality confections that are perfect for personal enjoyment or for making a special occasion even more memorable.

Once Upon A Chocolate is located at 139 Piedmont Ave, Gibsonville, NC 27249, USA. Situated in a town known for its friendly, small-town feel, the shop’s location is convenient for local residents and visitors alike. The business understands the importance of accessibility and has taken steps to ensure that all members of the community can enjoy their offerings. The location is easily found and is a perfect spot for a "Quick visit" if you're in the area and craving a sweet treat.

For those with mobility challenges, the shop is designed to be fully accessible. It features a wheelchair-accessible entrance, ensuring that all customers can enter and enjoy the delightful selection of treats. In addition, there is a wheelchair-accessible parking lot, which provides a designated and convenient space for those who need it. This commitment to inclusivity is a testament to the business's community-first approach. The combination of a central location and thoughtful accessibility features makes a visit to Once Upon A Chocolate a seamless and stress-free experience for everyone, reinforcing its reputation as a welcoming and friendly establishment.

Services Offered

• Personalized Ordering: The business offers personalized service for ordering treats, as highlighted by a customer who communicated directly with Debbie for a company event.
• Shipping Services: Once Upon A Chocolate provides shipping options, ensuring that customers can receive their orders even from a distance, with great care taken to prevent melting or damage.

Features / Highlights

• Women-owned: The business is proudly identified as women-owned, contributing to the diversity of the local small business landscape.
• Small business: As a small business, it offers a personalized touch and a level of customer care that is difficult for larger companies to match.
• Great dessert: The quality of the confections is a key feature, with customers consistently happy with their orders.
• Exceptional customer service: The personal attention from the owner, including proactive communication and problem-solving, is a major highlight.
• LGBTQ+ friendly: The shop is a welcoming and safe space for everyone, fostering an inclusive environment.
• Accessibility: It is committed to serving all customers with a wheelchair-accessible entrance and parking lot.
• Planning: The shop is ideal for a "Quick visit," catering to those who need a swift and satisfying sweet fix.

Contact Information

Address: 139 Piedmont Ave, Gibsonville, NC 27249, USAPhone: (336) 447-4710

What is worth choosing

Choosing Once Upon A Chocolate is an easy decision for anyone in North Carolina seeking a truly special dessert experience. The number one reason is the outstanding customer service. In a digital world, where human connection is often lost, the personal attention provided by the owner, Debbie, is a rarity. The story of her going out of her way to track a delayed FedEx package for a corporate client is a powerful example of her dedication. This level of care and proactive communication shows that they truly value their customers and are committed to ensuring a positive outcome, no matter the circumstances. This personal touch makes every purchase feel significant and appreciated.

Beyond the service, the product quality is undeniable. While a company event order and a shipment from NC to GA might seem challenging, the fact that the chocolates arrived in perfect, unmelted condition speaks volumes about the care and professionalism of the business. This reliability makes them a trusted source for not only personal treats but also for important events where presentation and quality are paramount. The business’s commitment to providing "great dessert" is evident in the fact that customers are not just satisfied but "could not be happier" with their orders.

Finally, by choosing Once Upon A Chocolate, you are supporting a local, women-owned small business that is dedicated to being a welcoming and inclusive space for all, as indicated by its LGBTQ+ friendly crowd and its accessible features. The convenience of their location, the ease of payment with credit and debit cards, and the overall friendly atmosphere make it a perfect local choice. It's not just a place to buy sweets; it’s a business that embodies the best of what a small, local establishment can offer, making every visit and every purchase a delightful story.

Once Upon A Chocolate

139 Piedmont Ave, Gibsonville, NC 27249, USA