Neuhaus Chocolates

- 20 Hudson Yards, New York, NY 10001

For those who appreciate the finer things in life, particularly when it comes to confectionery, Neuhaus Chocolates at Hudson Yards is a must-visit destination in New York City. As the self-proclaimed inventor of the Belgian praline, Neuhaus carries a legacy of superior quality and timeless elegance that dates back to 1857. This shop is not just a place to buy candy; it's a sanctuary for chocolate lovers, an artisan's studio, and a purveyor of gourmet delights. The Hudson Yards location provides a modern and sophisticated backdrop for this storied Belgian brand, offering a luxurious experience that is both accessible and indulgent. Whether you're in search of a personal treat, a beautiful gift, or a taste of authentic European craftsmanship, Neuhaus delivers on all fronts.

The experience at Neuhaus is characterized by its dual nature as both a high-end specialty store and a welcoming, educational space. One customer review beautifully encapsulates this, praising the "exceptional chocolate associates" who are not only knowledgeable but also passionate about their products. They take the time to explain the origins and flavor profiles of different chocolates, turning a simple purchase into a delightful and informative journey. This personal touch and commitment to sharing their passion is a key differentiator in a city full of options. It makes the customer feel like a connoisseur, not just a consumer, and encourages the discovery of new and exciting flavors. The offerings go beyond a simple chocolate shop, with the business also being categorized as a chocolate artisan, confectionery store, and even a gift shop, reflecting the diverse range of high-quality items they provide.

While one customer raised concerns about the pricing structure, particularly the difference between per-pound and pre-packaged items, another's glowing review of the quality and customer service paints a picture of a business dedicated to providing a high-end experience. This is a place that values not only the product itself but also the journey of selecting it. For many New Yorkers, a place that offers both outstanding products and outstanding service is a true find. Neuhaus provides that intersection of quality and care, making it a favorite for those who frequent the Hudson Yards area.

Neuhaus Chocolates is conveniently located at 20 Hudson Yards, New York, NY 10001, USA. Its address places it squarely within one of New York City's newest and most iconic neighborhoods, making it a central and accessible spot. The Hudson Yards complex is a destination in and of itself, with its world-class shopping, dining, and art, and Neuhaus fits seamlessly into this upscale environment. Its location is ideal for residents of the area, as well as for those who work in the surrounding offices or are simply visiting the city's newest attractions.

The store prides itself on being highly accessible to everyone. It features a wheelchair accessible entrance, which is a crucial amenity in a city as diverse as New York. This commitment to inclusivity is further highlighted by the store's designation as an LGBTQ+ friendly and transgender safespace, ensuring that all customers feel welcome and respected. This focus on creating a comfortable and safe environment for every visitor is a standout feature that goes beyond the products on the shelves. For those on a tight schedule, the store is also perfect for a "quick visit," allowing customers to pop in for a treat without a long commitment. The combination of a prime location and thoughtful accessibility features makes Neuhaus Chocolates a welcoming destination for a wide range of people.

Neuhaus Chocolates provides a comprehensive suite of services that cater to various customer needs and preferences.

• Delivery: For those who can't make it to the store, Neuhaus offers a convenient delivery service, bringing their exquisite chocolates directly to you. This is perfect for gifts or for indulging from the comfort of your own home.

• In-store pickup: Customers can place an order online or by phone and pick it up at the store, making for a quick and efficient transaction. This service is ideal for busy individuals who want to minimize their in-store time.

• In-store shopping: The traditional shopping experience is at the heart of Neuhaus. Visitors can browse the full selection, receive personal assistance from knowledgeable staff, and even enjoy tastings to help them choose their perfect chocolates.

• Onsite services: Beyond just selling chocolate, Neuhaus offers a range of onsite services that contribute to a full-service experience. This could include things like gift wrapping and personalized selections.

• Takeout: For those on the go, the takeout option allows for a quick purchase of pre-packaged items or a selection from the display, perfect for a treat to enjoy while exploring Hudson Yards.

• Gift services: As a gift basket store and gift wrap store, Neuhaus is an expert in creating beautiful, thoughtful gifts for any occasion. They also serve as a corporate gift supplier, providing high-end options for businesses looking to impress clients or thank employees.

These services, combined with the multiple accepted payment methods (credit cards, debit cards, and NFC mobile payments), ensure that every transaction is smooth and accommodating.

Neuhaus Chocolates at Hudson Yards is known for several key highlights that make it a standout destination.

• Outstanding Customer Service: As a customer review notes, the "exceptional chocolate associates" are "incredibly knowledgeable" and "take the time to explain the different chocolates." This high level of service is a major feature that enhances the shopping experience.

• High-Quality Products: The brand is known for its authentic Belgian chocolate. One customer's favorite, the "Caprice" with "smooth Madagascar vanilla fresh cream," highlights the quality and unique flavor profiles of the chocolates. The company's claim as the inventor of the praline adds to its prestige.

• Inclusive Atmosphere: The store’s status as LGBTQ+ friendly and a transgender safespace makes it a welcoming and safe environment for all members of the community, which is a highly valued quality in modern New York City.

• Variety of Offerings: Beyond just chocolate, the business is a confectionery store, corporate gift supplier, and gift shop, offering a wide array of products and services for various needs and occasions.

• Unique Tasting Experience: Staff at the store encourage customers to try new flavors through tastings, which is an excellent way to discover new favorites and feel confident in your purchase.

These features, from the quality of the chocolate to the welcoming atmosphere, make Neuhaus Chocolates a premier destination.

For those interested in visiting or contacting Neuhaus Chocolates at Hudson Yards, here is the essential information:

Address: 20 Hudson Yards, New York, NY 10001, USA

Phone: (929) 501-3701

While a customer review pointed out a discrepancy in pricing between pre-packaged and weighted items, and felt the pricing was high, another review provides a compelling argument for why Neuhaus is worth choosing. The glowing review from a frequent customer highlights the "outstanding customer service" and the knowledgeable, enthusiastic staff who make every visit an "educational and delightful" experience. The encouragement to try new flavors through tastings, and the spot-on recommendations, show a genuine passion for the product that transcends a simple transaction. The specific mention of a favorite chocolate, the "Caprice," with its high-quality ingredients like "smooth Madagascar vanilla fresh cream," provides a tangible reason for a chocolate lover to visit.

Ultimately, choosing Neuhaus Chocolates means opting for a luxury experience. It’s for the person who values not just the taste of the chocolate but the craftsmanship behind it and the service with which it is delivered. The company's historic reputation as the inventor of the praline, combined with its modern amenities and inclusive atmosphere, solidifies its position as a top-tier destination in New York City. For a truly special gift, a decadent personal treat, or a delightful and educational experience, the quality and passion found at Neuhaus make it an exceptional choice, far outweighing the concerns over packaging costs for many customers.

Neuhaus Chocolates

20 Hudson Yards, New York, NY 10001, USA