Kilwins Ice Cream - Chocolate - Fudge Introduce
For those with a love for high-quality sweets in Connecticut, Kilwins Ice Cream - Chocolate - Fudge in West Hartford is a destination that truly stands out. Located in the vibrant Blue Back Square, this is more than just a shop; it’s an immersive experience for the senses. From the moment you step inside, you are greeted by the heavenly aroma of freshly made waffle cones, rich chocolate, and warm, simmering fudge. As a veteran-owned and women-owned business, this location brings a unique and personal touch to the beloved Kilwins brand, fostering a welcoming and friendly atmosphere that keeps customers coming back. The combination of old-fashioned craftsmanship and exceptional customer service makes Kilwins a sweet escape from the everyday, whether you're craving a quick treat or a decadent dessert.
Kilwins West Hartford is committed to delivering a product of the highest quality. Many of their signature items are made right in the store, a process that adds to the charm and ensures freshness. This dedication to craft is evident in every bite, from their "Original Recipe" ice cream to the famous Mackinac Island Fudge. Customer reviews consistently highlight the excellence of their products, with one person noting that their ice cream cakes "far surpass any other" and another describing the smell of the shop as "absolutely heavenly." The staff’s welcoming and professional demeanor is a core part of the experience, making every visitor, even those with "high energy toddlers," feel comfortable and appreciated. This focus on both product quality and customer care is what makes Kilwins a cherished local spot for the community.
Located at 38 Isham Rd, West Hartford, CT 06107, USA, Kilwins is perfectly positioned in the heart of Blue Back Square, one of the state's most popular destinations for shopping, dining, and entertainment. This prime location makes it easily accessible for anyone in West Hartford and the surrounding areas. While parking in Blue Back Square consists of paid parking garages and paid street parking, the convenience of the location within the lively commercial center makes it a worthwhile stop.
Accessibility is a key consideration for the business. The store features a wheelchair accessible parking lot and a wheelchair accessible restroom, ensuring that all customers can visit comfortably. Furthermore, Kilwins West Hartford is a proud LGBTQ+ friendly and transgender safespace, creating a warm and inclusive environment for everyone who walks through the door. This commitment to inclusivity is a testament to the values of the business and makes it a welcoming place for all members of the community. The combination of its easy-to-find location and its inclusive atmosphere makes Kilwins a truly desirable destination for a quick visit or a special outing.
Kilwins West Hartford provides a wide range of services to cater to every kind of sweet craving and social occasion.
In-Store Shopping and Onsite Services: Customers can fully immerse themselves in the experience of browsing the extensive selection of chocolates, fudge, and other confections, with the added charm of watching some of these items being made in-house.
Dine-in and Takeout: The shop offers both dine-in and takeout options, perfect for enjoying a treat on the spot or taking a box of goodies home to share with the family.
In-Store Pickup: For added convenience, customers can place an order and use in-store pickup to grab their favorite items quickly and efficiently.
Custom Orders: The store is an excellent resource for events and celebrations, offering custom assortments, party favors, gift baskets, and other celebratory bundles to add a special touch to any gathering.
Payment Flexibility: The business accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, making transactions smooth and hassle-free.
The features and highlights of Kilwins West Hartford are what make it a must-visit spot in Connecticut.
Veteran-Owned and Women-Owned: This identity adds a unique and personal layer to the business, reinforcing its community focus and commitment to service.
Heavenly Aroma and Atmosphere: The rich, delicious smells of chocolate and waffle cones being made in-house create a captivating and inviting atmosphere that is a highlight for many visitors.
Handcrafted Confections: The shop is famous for its homemade Mackinac Island Fudge, caramel apples, and brittle, all of which are made using traditional copper kettle-cooking methods. This commitment to traditional techniques ensures exceptional quality and flavor.
"Original Recipe" Ice Cream: The ice cream is a standout, praised for its rich, creamy consistency and unique, flavorful options. A customer review highlighted that a milkshake had the "perfect consistency," and the ice cream cakes were described as surpassing all others.
Signature Items: The store offers a variety of best-selling treats, including their Heritage Chocolates, Tuttle Nut Caramels, and a range of chocolate-dipped items like pretzels, cookies, and marshmallows.
Inclusive Environment: As an LGBTQ+ friendly and transgender safespace, the shop is a truly welcoming place for all members of the community, which is a significant highlight for many customers.
For those planning to visit or get in touch, here is the essential contact information for Kilwins Ice Cream - Chocolate - Fudge.
Address: 38 Isham Rd, West Hartford, CT 06107, USA
Phone: (860) 904-6740
Mobile Phone: +1 860-904-6740
This information is provided for your convenience, making it simple to inquire about products or hours before your visit.
What is worth choosing at Kilwins? The answer depends on your craving, as every item is made with care. However, some standouts are consistently recommended. The "perfect" caramel apples are a legendary item, handcrafted and known for their delicious caramel coating. The handcrafted Mackinac Island Fudge is another must-try, with its rich and smooth texture. For ice cream lovers, exploring their "Original Recipe" flavors is a treat; the consistency and quality are highly praised. As a customer review noted, the gummy bears are also a beloved item, proving that even a simple candy is perfected at Kilwins. Ultimately, whether you choose a scoop of ice cream in a freshly made waffle cone, a piece of fudge, or a caramel apple, you are choosing to indulge in a high-quality product from a business that is passionate about what it does. The combination of a welcoming atmosphere and truly exceptional sweets makes everything worth choosing here.
Kilwins Ice Cream - Chocolate - Fudge Details
From the business
- Identifies as veteran-owned
- Identifies as women-owned
Service options
- In-store pickup
- In-store shopping
- Onsite services
- Takeout
- Dine-in
Highlights
- Great dessert
Accessibility
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Dining options
- Dessert
Amenities
- Gender-neutral restroom
- Restroom
Crowd
- LGBTQ+ friendly
- Transgender safespace
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- Paid parking garage
- Paid street parking
Kilwins Ice Cream - Chocolate - Fudge Photos










Kilwins Ice Cream - Chocolate - Fudge Location
Kilwins Ice Cream - Chocolate - Fudge
38 Isham Rd, West Hartford, CT 06107, USA
Kilwins Ice Cream - Chocolate - Fudge Reviews
priceschosecaramel applesteachertoddlerpeanutconemilkshakesmelldinner
★ 5★ 4★ 3★ 2★ 1My husband and I constantly find ourselves coming back here anytime we want a sweet treat! Their caramel apples are AMAZING as are their gummy bears that nearly got me through my entire pregnancy.I just got two ice cream cakes from them for my husband’s birthday and they far surpass any other ice cream cake out there! The customer service has always been exceptional and welcoming even with my high energy toddler in tow.Highly recommend you try them!
April 26 · Kelsey ParkerI came here a few months ago with my boyfriend. We tried some of the ice cream samples and they were good. He got a milkshake and we both liked it. It was the perfect consistency. The employees were nice. There’s not really much to say. But, this place smells absolutely heavenly. I love it. We’ve only been here once but when we come back to Blue Back Square we will definitely stop by again.
December 19 · Hi Im A Flying PersonOur first time here was a phenomenal experience, to say the least. Sunny made our first time here a very pleasurable one. She was attentive, funny, kind, honest, and so full of joy that she made me want to buy everything there. Now, the chocolate was really good, and the peanut brittle was phenomenal 👌🏼 10/10 I would come back.
January 30 · Nitzely BaezI was very disappointed with this place. First off I asked the lady if I could get the chocolate scone with only one scoop and she said no. Secondly I asked her if I could mix and match the flavors because one scoop for me is more than enough. Again I got a No.however still bought the ice cream from Kilwins giving them a chance.The ice cream was filled with sugar I could literally taste the sugar in it.Never ever am I going there again. American consumers have lost their ability to pick and choose on what they want. It’s truly all for the their own profits.
June 15 · Lorena BimeIce cream and treats are yummy ... but the customer service is very poor.The young girls at the ice cream service counter could barely stop chatting about their personal lives/schedules long enough to make initial eye contact. They never asked if we wanted to order anything, instead I had to feel like I was interrupting their personal conversation in order to place an order. There was no offer of napkins or a a bag/spoon for the to go item.We also asked about a restroom for our toddler who urgently needed to go and it was like pulling teeth for them to give a helpful explanation about where the nearest restroom was since they were very quick to tell us they didn't offer one in the store. There are also no tables or anywhere to sit to enjoy your ice cream.Overall ... it's sad that their employees don't put better customer service forward to represent the company. There are other treat shops in town I will choose next time.
April 15 · A M
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