JOY Chocolate Co Introduce
For those in Connecticut seeking a truly special and welcoming place to satisfy their sweet cravings, JOY Chocolate Co in Essex is a delightful destination. More than just a chocolate shop, this small business is also a confectionery and coffee shop, offering a wonderful blend of gourmet treats and beverages. Located on the historic Main Street, JOY Chocolate Co is a must-visit spot that provides a warm, friendly atmosphere and a taste of homemade bliss.
The name "JOY" is a perfect reflection of the experience this shop provides. As one reviewer noted, the shop is an "absolutely delicious, beautiful design and incredibly nice people." The owners, Claire and Karen, have created a space that is not only about high-quality products but also about personal connections and thoughtful service. One customer shared a heartwarming story of the owners making a special heart-shaped chocolate "on the spot" for their anniversary, an act that speaks volumes about their dedication to customer happiness. This kind of personal touch makes every visit memorable and special.
Beyond the exceptional service, the products themselves are a major draw. JOY Chocolate Co is known for its "classy and easily identifiable chocolate flavors." The shop specializes in small-batch caramels, chocolates, and fudge made on-site, a feature that ensures freshness and a distinctive taste. In addition to their homemade confections, they also offer a variety of other candies from both the US and around the world, truly having "something for everyone." The shop's offerings extend beyond sweets; they also serve a bespoke Guatemalan coffee with a unique chocolate note and a gourmet, single-origin hot chocolate, as one customer attested, which was "superb." The inclusion of oat milk, as a happy customer pointed out, shows their thoughtful consideration for various dietary preferences.
The shop itself is an experience. Housed in a converted historic home dating back to the 1800s, the "Farnham Parmelee Homestead," its charm and character are immediately apparent. The atmosphere and decor contribute to the overall feeling of nostalgia and delight. The shop's commitment to creating a welcoming and safe space is also a key feature, as it identifies as being both LGBTQ+ friendly and a transgender safespace. This inclusivity is a testament to the kind of business they are, one that prioritizes community and joy for all who walk through their doors.
JOY Chocolate Co is conveniently situated at 5 N Main St, Essex, CT 06426, USA. Its location in the heart of Essex's historic village section makes it an easy and pleasant stop for anyone exploring the town. The shop is located in a historic building, adding to its unique charm and making it a local landmark.
Based on available public information, the shop’s service options for in-store shopping and takeout cater to a wide range of customer needs. For those with mobility considerations, it is always a good idea to contact the store directly to inquire about specific accessibility features of the historic building. The availability of free street parking, however, makes it easy for visitors to stop by and enjoy their visit without the worry of finding a parking spot.
- In-store shopping: Customers can enjoy browsing the wide array of chocolates and confections in the charming shop.
- Onsite services: The friendly staff, including owners Claire and Karen, are available to offer personal assistance, make recommendations, or even create special, made-to-order treats.
- Takeout: For a quick and convenient visit, takeout services are available, allowing customers to get their favorite treats to enjoy on the go.
These service options highlight the shop’s focus on providing a personal and efficient experience, whether you have time to linger or are just making a "quick visit" for a delicious treat.
- Great Dessert: The core of JOY Chocolate Co is its exceptional confections, offering a truly great dessert experience with every bite.
- On-site Production: Many of their chocolates and caramels are made on-site, ensuring a level of freshness and quality that is difficult to find elsewhere.
- Coffee and Tea: In addition to chocolates, the shop serves a bespoke coffee and a gourmet hot chocolate, making it a perfect spot for a full-sensory treat.
- LGBTQ+ friendly and Transgender Safespace: The shop provides a welcoming and inclusive environment for all members of the community.
- Personalized Service: The owners and staff are known for their incredibly kind and helpful service, even going above and beyond to create custom, on-the-spot orders.
- Cash and Digital Payments: The shop accepts a variety of payment methods, including cash, credit cards, debit cards, and NFC mobile payments, providing a flexible and convenient checkout process.
These features showcase JOY Chocolate Co's commitment to quality, inclusivity, and an overall positive customer experience that extends far beyond the products themselves.
Address: 5 N Main St, Essex, CT 06426, USA
Phone: (860) 662-4489
Choosing JOY Chocolate Co is a decision to support a wonderful small business that genuinely cares about its customers and community. It is a place where every detail is considered, from the high-quality, on-site made chocolates and gourmet beverages to the welcoming and inclusive atmosphere. The fact that the owners are willing to make special, on-the-spot creations for customers speaks to a level of dedication and passion that is truly rare. Their commitment to being an LGBTQ+ friendly and transgender safespace makes it a place where everyone can feel comfortable and valued. The delicious products, combined with the incredibly friendly and helpful service, make it a "must try" for anyone in the Connecticut area. Whether you're looking for a quick and decadent treat, a thoughtful gift, or a delicious cup of coffee, JOY Chocolate Co provides an experience that lives up to its name. It is a delightful find that will leave you with a smile and a desire to return again and again.
JOY Chocolate Co Details
From the business
- Small business
Service options
- In-store shopping
- Onsite services
- Takeout
- Delivery
- Dine-in
Highlights
- Great dessert
Accessibility
- Wheelchair accessible restroom
- Wheelchair accessible seating
Dining options
- Dessert
Crowd
- LGBTQ+ friendly
- Transgender safespace
Planning
- Quick visit
Payments
- Cash-only
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free street parking
JOY Chocolate Co Photos










JOY Chocolate Co Location
JOY Chocolate Co
5 N Main St, Essex, CT 06426, USA
JOY Chocolate Co Reviews
caramelhot chocolatesea saltdark chocolateselectionownermilk chocolatechocolate covered figsbarktrip
★ 5★ 4★ 3★ 2★ 1Yummm!!Nice chocolate shop. Classy and easily identifiable chocolate flavors.Helpful friendly service.A must try.
July 25 · Michailah WilliamsAbsolutely delicious, beautiful designs and incredibly nice people. They made to order, on the spot, a special heart chocolate for my anniversary (had to wait 1.5 hours which allowed us to meander through Essex). Brew their own tea from Harney and the iced coffee was superb. They even had oat milk! Thank you Claire and Karen. Your shop is a delightful find!
August 20 · Estelle BogdonoffDark chocolate sea salt caramels…fresh out of the kitchen. Pure magic! Skip the bag & eat it while you pay.
April 26 · Phyllis EmmerichI LOVE everything about this place. I visit every chance I get. They have an amazing selection of chocolates and every one I have tried has been delicious. A couple of favorites are the famous Dubai chocolates (definitely worth looking up and trying if you haven’t already) and the lemon creams. And the hot chocolate is spectacular! That alone would be worth the trip, but the shop itself is beautiful and, well, joyful and so is the staff. Special shout out to Sue the Chocolatier, who educated us on the chocolates. Plus Essex itself is gorgeous. I could keep going but, the key takeaway is I think you’ll love the place (I sure do)!
May 04 · Rob DeichertAbsolutely the best locally made chocolate. There are great options to choose from. The owner is very kind and can answer any questions. She gave me a free sample of a new dark chocolate with cut up pistachios, it was phenomenal!! Will definitely be purchasing that next time I head down. My favorite is the peanut butter melts, highly recommend!
March 31 · Brian Mesquita
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