Fedele's Chocolates

- 95 Church St STE 7, Pembroke, MA 02359

Welcome to Fedele's Chocolates, a cherished small business located in Pembroke, Massachusetts. Since first opening its doors in 1987, this family-owned and operated shop has been a go-to destination for anyone in the South Shore region seeking high-quality confections. Fedele's is more than just a chocolate shop; it also functions as a delightful candy store, a gift basket store, and a gift shop, making it a versatile stop for any occasion. The business prides itself on providing superior confections and exceptional customer service, which has been its top priority from the very beginning. With its commitment to using quality ingredients and traditional recipes, Fedele's Chocolates has earned multiple awards for "Best Candy Shop on the South Shore" over the years, a testament to its long-standing reputation for excellence.

The atmosphere at Fedele's is known for being warm and inviting, with a focus on creating a memorable experience for every visitor. Customers "LOVE LOVE LOVE" the shop, with many praising the "delicious" treats. From classic favorites like soft creams, truffles, and turtles to delicious fudge and unique options, there is truly "something for everyone." The staff is consistently described as friendly, welcoming, and very knowledgeable. One customer with a severe allergy shared a story about how the staff went above and beyond to help them, showing a deep level of care and expertise that has earned them "massive respect." This kind of personal attention and dedication is a hallmark of this small business.

While the vast majority of reviews are overwhelmingly positive, a customer did express disappointment with a recent purchase, citing some of the chocolates as stale and hard. This feedback, while a concern for the business, stands in contrast to the store's reputation for fresh, handmade products, made in small batches to ensure quality. The review serves as a reminder that even the most beloved businesses can face challenges. However, the store's long history and the many satisfied customers who "love the fudge and half dips" suggest that this may not be a common occurrence. The overall sentiment remains that Fedele's Chocolates is a fantastic local business that excels at what it does and leaves a lasting impression with its great desserts and exceptional service.

Fedele's Chocolates is conveniently located at 95 Church St STE 7, Pembroke, MA 02359, USA. Its location in Pembroke's "Pembroke Crossing" makes it an easily accessible spot for residents and visitors alike. The shop is situated in a central area that is easy to find, making it a perfect destination for a quick visit or a planned excursion. Its prominence and visibility within the local community contribute to its reputation as a go-to place for all things sweet.

The business is committed to ensuring that all customers have a positive and comfortable experience, which is reflected in its accessibility features. Fedele's Chocolates has a wheelchair accessible entrance, providing smooth entry for everyone. Furthermore, there is a wheelchair accessible parking lot, which makes the journey from your vehicle to the front door hassle-free. These features demonstrate the business's dedication to inclusivity and convenience, ensuring that everyone can easily enjoy their visit. The combination of a central location and thoughtful accessibility provisions makes Fedele's a welcoming and stress-free place for all to enjoy.

The ease of access and the availability of accessible parking make Fedele's Chocolates a top choice for a sweet outing in the Pembroke area. It's a place where convenience and care go hand in hand, allowing visitors to focus on the delicious treats inside without any unnecessary barriers.

Fedele's Chocolates provides a wide array of service options to meet the needs of their customers, ensuring their delicious products are accessible in a variety of ways.

• In-store shopping: Customers can visit the shop to browse the full selection of handmade chocolates, candies, and gifts. The in-store experience is designed to be a pleasant and personal one.

• In-store pickup: This service allows you to place an order ahead of time and pick it up at your convenience, which is great for those with busy schedules.

• Curbside pickup: For an even quicker and more convenient option, curbside pickup is available, allowing you to collect your order without having to leave your vehicle.

• Delivery: Fedele's offers a delivery service, bringing their delightful confections directly to your doorstep. This is a great option for sending gifts or for a treat without leaving your home.

• Takeout: The option for takeout makes it easy to grab your favorite treats and enjoy them at home or on the go.

• Onsite services: This indicates that the business is equipped to provide services directly at their location, ensuring a full and pleasant experience for all visitors.

These diverse service options highlight the business's flexibility and commitment to making their products convenient and accessible for everyone in the community.

What truly makes Fedele's Chocolates a standout in the Massachusetts region? A combination of its delicious products and its dedication to customer satisfaction.

• Great Dessert: The highlight of Fedele's Chocolates is, without a doubt, their exceptional desserts. They are renowned for their delicious fudge, homemade treats, and a wide variety of chocolates, including sugar-free options.

• Small Business: As a small, family-owned business, they provide a personal touch and a level of care that is often lost in larger corporations. Supporting them means investing directly in the local community.

• Comprehensive Accessibility: The shop is designed with everyone in mind, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot. This makes it a comfortable and welcoming place for all customers.

• Excellent Customer Service: The staff is consistently praised for being "friendly," "welcoming," and "very well equipped to handle any questions and concerns." This dedication to service is a major highlight.

• Versatile Offerings: Beyond chocolates, the store is also a candy store and gift shop, offering a wide array of items from chocolate-covered pretzels to beautiful gift baskets. This variety ensures there's something for every need and occasion.

• Flexible Payment Options: Fedele's accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, making transactions quick and easy.

These features, from the quality of their products to their inclusive design, contribute to the reputation of Fedele's Chocolates as a must-visit destination in Pembroke.

To learn more or to plan your visit, you can reach out to Fedele's Chocolates using the contact details provided below.

Address: 95 Church St STE 7, Pembroke, MA 02359, USA

Phone: (781) 826-0669

Choosing Fedele's Chocolates is an excellent decision for anyone in the Massachusetts region seeking a high-quality, delicious treat and a great experience. The value of this small business lies in its unwavering commitment to excellence. As a family-owned operation for decades, they have a proven track record of creating delicious, handmade chocolates that have earned them a loyal following and numerous awards. The honest feedback, both positive and critical, points to a business that is passionate about its products and its customers, even if there are occasional inconsistencies.

The overall experience is what truly sets Fedele's apart. The friendly and knowledgeable staff goes above and beyond to assist customers, as shown by their help with a complex allergy. This level of personal service is invaluable and makes a visit feel special. The convenience of their location, combined with a variety of service options like curbside pickup and delivery, ensures that their products are always within reach. The comprehensive accessibility features further demonstrate their dedication to serving the entire community. In a market often saturated with generic options, Fedele's Chocolates stands out as a genuine local gem that offers not just great desserts but a piece of local history and a true passion for its craft. It's a choice you can feel good about making.

Fedele's Chocolates

95 Church St STE 7, Pembroke, MA 02359, USA