Simply Sweet Introduce
Welcome, fellow Bay Staters! When you’re looking for a delightful treat in the beautiful, historic town of Newburyport, there's a charming spot that’s a must-visit. Simply Sweet is a local business that, while known as a candy store, has become a beloved destination for its outstanding ice cream. It's a place that embodies the quintessential small-town charm, offering a simple pleasure that brings joy to both locals and visitors alike.
Simply Sweet is the kind of place you stumble upon and are instantly glad you did. It's small and cozy, offering a warm and inviting atmosphere that feels personal and welcoming. While it may be a "small inside," its offerings are mighty, with a focus on high-quality treats that satisfy any craving. The business has built a reputation on its excellent customer service, with staff who are always willing to go the extra mile, even staying open late to serve customers. This dedication to service, combined with delicious products, makes Simply Sweet a standout spot in Newburyport's vibrant downtown.
The shop’s focus on ice cream has clearly resonated with its patrons. Customers praise the "awesome" ice cream and the generous portions, making it a go-to spot for anyone seeking a classic hot fudge sundae or a cone with a unique flavor. The simple joy of enjoying a treat while listening to local music outside the shop, as one review describes, adds to the overall appeal and makes Simply Sweet a part of the Newburyport experience. It’s a place that encourages you to slow down, savor a treat, and enjoy the moment.
Simply Sweet is located at 12-16 Inn St, Newburyport, MA 01950, USA. This address places it in a prime location in the heart of downtown Newburyport, specifically on the popular Inn Street. Inn Street is a pedestrian-friendly area known for its unique shops, restaurants, and cobblestone walkways, making it a central and easy-to-find destination.
The store is perfect for a "quick visit," whether you're taking a break from shopping or just passing through. Its location makes it a natural stop on any tour of downtown Newburyport. While specific accessibility information is not provided in the data, its street-level location on Inn Street makes it generally accessible to pedestrians. The area around Inn Street often has benches and public spaces, as one review notes, providing a nice place to sit and enjoy your treat. For payments, the store is up-to-date and convenient, accepting credit cards, debit cards, and NFC mobile payments. The lack of in-store services beyond a quick purchase and a take-out is not a disadvantage, as the store's charm lies in its focus on a simple, delightful experience. The two benches outside the shop provide a spot to relax and people-watch while enjoying a treat.
Its location on a charming, historic street adds to its appeal. The ambiance of Newburyport itself, with its beautiful architecture and lively street life, enhances the experience of visiting Simply Sweet. It's a place that feels deeply connected to its environment, making a visit feel like a genuine local experience.
Services Offered:
- A variety of ice cream flavors, including black raspberry.
- Classic sundae options, such as the hot fudge sundae.
- Takeout options for quick service.
- Acceptance of credit cards, debit cards, and NFC mobile payments for convenience.
- A variety of candies to choose from, though ice cream is a major highlight.
Features / Highlights:
- Delicious Ice Cream: The ice cream is highly praised by customers, with one review calling it "awesome" and another enjoying specific flavors like German Chocolate Cake and black raspberry.
- Excellent Customer Service: The staff is highlighted for their "excellent" service and willingness to serve customers even after closing time, demonstrating a strong commitment to customer satisfaction.
- Good Portions: Despite being a small shop, the sundae portions are described as "good," providing value for the price.
- Relaxing Atmosphere: The outdoor seating, combined with the presence of local street musicians, creates a "quite relaxing" and enjoyable experience for customers.
- Convenient Location: Situated on the popular Inn Street, the store is easily accessible and a natural part of a downtown Newburyport outing.
- Modern Payments: The store's acceptance of NFC mobile payments shows its commitment to a modern and convenient shopping experience.
Contact Information:
Address: 12-16 Inn St, Newburyport, MA 01950, USA
Phone: (978) 462-3226
Mobile Phone: +1 978-462-3226
What is worth choosing?
For a Massachusetts resident, what makes Simply Sweet worth choosing is its blend of excellent product and exceptional service. While its name suggests a candy store, the public reviews make it clear that the ice cream is a major reason to visit. The fact that the ice cream is described as "awesome" and that the portions are "good" means you are getting a high-quality product that is worth the price. The variety of flavors, including German Chocolate Cake and black raspberry, shows that they have a curated selection beyond the basics.
However, the true standout feature is the customer service. The review that mentions the staff staying open late to serve customers is a perfect example of genuine care and commitment. This kind of dedication is the hallmark of a great local business and is what keeps customers coming back. When you're met with "excellent" and kind service, it makes the entire experience so much better.
Furthermore, the store's location and atmosphere add to its appeal. Newburyport is a beautiful town, and Simply Sweet fits perfectly into its charming landscape. The benches outside offer a relaxing spot to enjoy your treat and soak in the local vibe. It's not just about the transaction; it's about the entire experience. By choosing to visit Simply Sweet, you're not just getting a delicious ice cream; you're supporting a local business that prioritizes quality, service, and creating a peaceful moment of joy for its customers.
Simply Sweet Details
Service options
- Delivery
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Simply Sweet Photos










Simply Sweet Location
Simply Sweet Reviews
flavorspricesturtlesgiftsareaselectionice cream shopfudgepistachiocones
★ 5★ 4★ 3★ 2★ 1My friend and I only visited the 🍨 ice-cream part. Very small inside. Facemasks are not required to enter. Service was good!I had the German Chocolate Cake 🍨 ice-cream and my friend, she had a hot fudge sundae with black raspberry 🍨 ice-cream. Only one size on the sundae but the portion was good. If you have a dish and a cone on top 🔝, it's 25¢ extra. Two benches outside the shoppe. We ate our 🍨 ice-cream while we listened to a man play guitar and sing Jim Croce. Quite relaxing 😎.I recommend a visit.
June 05 · Stephen PriestIce cream was awesome, service was excellent. What more can you ask for? They close at 9 but customers were still coming in and getting served. Thats customer service.
July 17 · Dan GalbraithPoor and rude service.Poor quality materials.Poor quality icecream.
June 08 · TWe actually went ti the ice.cream store to the left this time, but we have visited Simply Sweet before! Who doesn't like good confectionery!? How about great confectionery!? Take a trip to Newburyport and enjoy!
July 05 · Eric GreggThey claim to be open until 9pm on google. but they’re closed at 7 weeknights and 8 on weekends. They don’t take phone calls when I’m trying to determine if they’re open. Hard to get any ice cream. I did enjoy my baby cone of caramel. The young women working were a mixed bag. One of the managers opened back up us at 8:15 so we could order two baby at cones for which we paid and tipped 150%. The next time we arrived at 720 way before the 8 pm closing to learn they closed at 7pm and that manager was of unpleasant disposition.
May 10 · Hard Hat Group (The Hard Hat Group)
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